Gene Morris
Reno,NV
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Driven professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, maintenance service and electrical diagnostics and repairs.
Overview
8
8
years of professional experience
Work History
Vehicle Service Technician
Dolan Autogroup
05.2019 - Current
- Delivered exceptional customer experience by addressing concerns and providing clear explanations of repair needs and solutions.
- Boosted team productivity by assisting colleagues with complex repairs and sharing technical knowledge.
- Provided support during peak periods or staff shortages, displaying flexibility in adapting to changing workload demands while maintaining performance standards.
Service Advisor
Sears Auto Center
01.2017 - 04.2019
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Education
High School Diploma -
Southeast Bulloch High School
Brooklet, GA06.2010
Skills
- Brake System Maintenance
- Electrical Systems Repair
- Suspension Systems
- Preventative Maintenance Planning
- Steering System Maintenance
- Drivability Diagnostics
- Fluid Exchange Services
- Engine Performance Tuning
- Strong Work Ethic
- Customer Service
Timeline
Vehicle Service Technician
Dolan Autogroup
05.2019 - Current
Service Advisor
Sears Auto Center
01.2017 - 04.2019
High School Diploma -
Southeast Bulloch High School
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