Gene Schlemmer
Bloomington,MN
Summary
Proactive Department Supervisor with a commitment to improving store's operations and ensuring satisfaction in employees and customers. Motivational with excellent communication and reasoning skills. Easily manage various personalities and provide continuous support to coworkers.
Overview
3
3
years of professional experience
Work History
Office Manager
Schlemmer Electric
03.2023 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Department Supervisor
Home Depot
07.2022 - 02.2023
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Handled cash register, returns and refunds.
- Helped manage incoming calls for MOD's
Sales Associate
Home Depot
04.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Kennedy Senior High School
Bloomington, MN2010
Skills
- Customer Service
- Employee Supervision
- Training and Coaching
- Inventory Control
Timeline
Office Manager
Schlemmer Electric
03.2023 - Current
Department Supervisor
Home Depot
07.2022 - 02.2023
Sales Associate
Home Depot
04.2021 - 07.2022
High School Diploma -
Kennedy Senior High School
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