Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gene Utterback

Hernandod,MS

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

18
18
years of professional experience

Work History

Operations Manager

Roura Material Handling
09.2016 - 10.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Performed as Production Planner and Purchasing agent.

Sales and Compliance

Desoto Defense Armory
05.2014 - 09.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Retail sales and customer service
  • Worked closely with ATF providing records and background checks for firearms transfers and sales.

Service Plumber

Tim Mote Plumbing
08.2006 - 05.2014
  • Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
  • Educated customers on preventative maintenance measures to reduce future plumbing issues.
  • Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
  • Offered guidance and training to junior team members.
  • Maintained compliance with local building codes and regulations throughout all phases of service delivery.

Education

High School Diploma -

Ridgeway High School
Memphis, TN

Skills

  • Problem-Solving
  • Team Leadership
  • Customer Service
  • Decision-Making
  • Inventory Management
  • Operations Oversight
  • Inventory Control
  • Schedule Management
  • Vendor Sourcing

Timeline

Operations Manager

Roura Material Handling
09.2016 - 10.2024

Sales and Compliance

Desoto Defense Armory
05.2014 - 09.2016

Service Plumber

Tim Mote Plumbing
08.2006 - 05.2014

High School Diploma -

Ridgeway High School
Gene Utterback