Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
18
18
years of professional experience
Work History
Operations Manager
Roura Material Handling
09.2016 - 10.2024
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Developed and maintained relationships with external vendors and suppliers.
Analyzed and reported on key performance metrics to senior management.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Performed as Production Planner and Purchasing agent.
Sales and Compliance
Desoto Defense Armory
05.2014 - 09.2016
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Retail sales and customer service
Worked closely with ATF providing records and background checks for firearms transfers and sales.
Service Plumber
Tim Mote Plumbing
08.2006 - 05.2014
Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
Educated customers on preventative maintenance measures to reduce future plumbing issues.
Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
Offered guidance and training to junior team members.
Maintained compliance with local building codes and regulations throughout all phases of service delivery.