Results-driven Executive with over 20 years of progressive experience in leadership. Exceptional leader, change manager, and complex problem solver. Proven skills in broad administrative functions, to include providing technical and policy advice, coordinating official travel, reviewing and managing correspondence, providing memoranda, charts and reports, and directing activities of workgroups. Excellent interpersonal communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
25
25
years of professional experience
Work History
President
Central Texas Auto Parts, Inc. Dba NAPA Auto Parts
03.2019 - Current
Formulated and executed sales efforts to increase market share resulting in 20 to 30 percent sales growth, year over year.
Established innovative policies to improve organizational performance and increase customer satisfaction.
Inspired innovation by fostering an environment that encouraged creative thinking and problem-solving capabilities.
Empowered subordinate leaders by giving them the authority to make decisions based on sound judgement
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed difficult situations effectively while minimizing disruption to daily operations.
Hired and led employees to maximize productivity while training staff on best practices.
Established and maintained strong relationships with customers and vendors.
Managed financial, operational and human resources to optimize business performance.
Maintained P&L and shouldered corporate fiscal responsibility.
Analyzed industry trends and tracked competitor activities to inform decision making.
Spearheaded talent acquisition efforts, attracting top-tier talent to build a high-performing team.
Operations Manager
College Station Auto Parts Dba NAPA Auto Parts
09.2016 - 12.2017
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Reduced turnaround time for project completion through effective resource allocation and team management.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Implemented new inventory management system to optimize stock levels and reduce waste.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Developed and maintained relationships with external vendors and suppliers.
Analyzed and reported on key performance metrics to senior management.
Directed initiatives to improve work environment, company culture or overall business strategy.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Operations Officer
NATO HQ, Science & Technology Organization (STO)
12.2014 - 07.2016
Worked closely with an international staff to execute and make necessary adjustments, modifications, and revisions in assigned program areas to meet NATO Science & Technology Organization current and long-range objectives.
Develop strategic communications in support of the NATO Chief Scientist, a Belgian Air Force Major General.
Develop and review policies and procedures relating to staff management, operations, and administration.
Coordinate and direct special projects, symposia, reports, and briefings. Conduct and prepare reports. Receive, analyze, and execute staff actions from the NATO Chief Scientist
Review, edit, and compose correspondence for approval and signature. Provide advice on the integration, coordination and execution of information in support of staff actions..
Perform and ensure receipt of required coordination and collaboration with other organizational elements across NATO's footprint.
Enhanced productivity by developing and implementing effective standard operating procedures.
Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
Battalion S3, Operations Officer
11th Military Police Battalion (CID)
12.2012 - 12.2014
Plan, control and execute mission operations for the battalion, across a four-state area of operations
Provide guidance, policy, and procedure interpretation on appropriate execution of taskings and develop strategies for internal and external integration to facilitate the timely execution of taskings.
Establish policies and standards for unit readiness and supervise unit efforts to meet readiness standards.
Prepare all operation orders, warning orders and fragmentary orders. Prepare detailed plans which support execution of policies and strategy.
Determine training needs of the battalion and prepare and supervise training to support those needs, in accordance with the Master Training Plan.
Develop taskings and coordinate support for subordinate units.
Perform, direct, and coordinate special projects, reports, and briefings.
Coordinate all aspects of official travel for battalion leadership.
Compose, review, and edit official correspondence regarding battalion operations.
Perform and ensure receipt of required coordination and collaboration with other organizational elements.
Provide advice on the integration, coordination, and execution of staff and subordinate element actions.
Oversaw the successful coordination of inter-agency communication during large-scale incidents, fostering collaboration among various public safety agencies.
Brigade Plans Officer (S5)
89th Military Police Brigade
11.2011 - 12.2012
Coordinated staff efforts in the development of the Brigade Tactical Standard Operating Procedures.
Developed long-range plans in support of brigade operations and training objectives
Enhanced operational efficiency by developing and implementing strategic plans for various projects.
Ensured complete synchronization and coordination of all future strategic planning, significant initiatives, and transformation in support of Forces Command priorities
Completed multidimensional staff actions with little direction and general specifications as to the requirement.
Executed and made necessary adjustments, modifications, and revisions in assigned tasks to meet long-range objectives.
Developed, executed, and oversaw external evaluation plans for subordinate battalions.
Regimental Provost Marshal
3d Armored Cavalry Regiment
01.2010 - 11.2011
Planned, coordinated, and supervised the employment of Military Police (MP) forces in support of Regimental Operations
Advised the Regimental Commander and subordinate Squadron Commanders on the employment of MP elements
Evaluated current operations and projected future courses of action for the employment of MP elements across the Regimental AOR, while
Formulated and reviewed policies and procedures relating to physical security and crime prevention operations.
Coordinated and oversaw the development of enhanced force protection measures across the Regimental AOR
Developed and implemented policies and procedures for Regimental Detainee Operations.
Ensured detainee operations were conducted in accordance with Department of Defense directives and national interests.
Executed multi-dimensional staff coordination in support of planning and execution of Iraqi Police Force development.
Coordinated and oversaw Police Intelligence Operations (PIO) in conjunction with select Regimental Staff Sections
Senior Military Police Observer/Controller/Trainer
Joint Multinational Readiness Center
01.2007 - 12.2008
Served as the Senior Military Police Observer Coach/Trainer(OC/T) for the Joint Multinational Readiness Center in Hohenfels, Germany
Planned, coordinated, and oversaw training for Military Police elements at the platoon, company, battalion, and brigade levels
Planned and directed detailed training for deploying forces using Situational Training Exercises(STX) and Mission Readiness Exercises(MRX).
Facilitated the deployment of small unit leadership by coaching, teaching, and mentoring training units and providing feedback through the extensive use of After Action Reviews (AAR)
Assisted training unit leadership in the planning, coordination, and execution of the pre-mobilization, individual and collective training.
Planned and developed detention operations training and certification in support of Kosovo Forces deployments.
Advised senior leadership on Military Police doctrine and training
Education
Master of Arts - Business And Organizational Security Management
Webster University
St Louis, MO
11.2003
Bachelor of Arts - History And Philosophy
Texas A&M University
College Station, TX
08.1999
Skills
Integrity and Ethics
Communication
Planning and Evaluating
Problem Solving
Analytical
Interpersonal Skills
Organization
Time Management
Microsoft Office
TS-SCI
Affiliations
Association of the United States Army
Timeline
President
Central Texas Auto Parts, Inc. Dba NAPA Auto Parts
03.2019 - Current
Operations Manager
College Station Auto Parts Dba NAPA Auto Parts
09.2016 - 12.2017
Operations Officer
NATO HQ, Science & Technology Organization (STO)
12.2014 - 07.2016
Battalion S3, Operations Officer
11th Military Police Battalion (CID)
12.2012 - 12.2014
Brigade Plans Officer (S5)
89th Military Police Brigade
11.2011 - 12.2012
Regimental Provost Marshal
3d Armored Cavalry Regiment
01.2010 - 11.2011
Senior Military Police Observer/Controller/Trainer
Joint Multinational Readiness Center
01.2007 - 12.2008
Master of Arts - Business And Organizational Security Management
Webster University
Bachelor of Arts - History And Philosophy
Texas A&M University
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