Genee Columbus
North Lauderdale,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Care Facilitator
Chen Senior Medical
Fort Lauderdale, FL
03.2022 - Current
- Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
- Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
- Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
Balloon Artist
Partee Tyme Productions
North Lauderdale, Fl
10.2018 - Current
- Increased client satisfaction by tailoring balloon creations to individual preferences and event themes.
- Established credibility as a skilled artist through consistent participation in local community events.
- Maximized event ambiance with strategic placement of balloon installations designed to complement the surrounding.
- Expanded clientele base through positive word-of-mouth referrals, generated from exceptional performances at events.
Sales Associate
Avon Products
Tamarac, FL
05.2018 - 05.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Skills
- Customer Service
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Goal-Oriented
- Money Handling
Timeline
Care Facilitator
Chen Senior Medical
03.2022 - Current
Balloon Artist
Partee Tyme Productions
10.2018 - Current
Sales Associate
Avon Products
05.2018 - 05.2022