Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Geneise Ramos

Miami,FL

Summary

Reliable and detail-oriented healthcare professional with over 5 years of experience, including 4 years as a Medical Scheduling Coordinator and 1 year as a Sterile Processing Technician. Proven expertise in coordinating surgical procedures from start to finish, including patient confirmations, insurance verification, and communication with physicians’ offices. Skilled in preparing and reviewing operative reports, processing subpoena requests for medical records and billing, and maintaining up-to-date documentation in compliance with HIPAA regulations. Experienced in managing third-party anesthesia billing by ensuring accurate patient lists are submitted and processed. Adept at ordering and maintaining medical supplies for surgical centers, troubleshooting scheduling conflicts, and providing administrative support to clinical teams. Recognized for strong organizational skills, excellent communication, and a commitment to patient care and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Scheduling Coordinator

The Gables Surgical Center
07.2022 - Current
  • Coordinate patient procedure scheduling, verifying availability with physicians, anesthesia providers, and operating room staff.
  • Contact patients to confirm scheduled procedures, review pre-operative instructions, and address any concerns or questions.
  • Obtain and verify all necessary documentation from referring physicians, including clearances, labs, and imaging results.
  • Accurately input all patient and procedure details into the EMR system to ensure consistency across clinical and billing records.
  • Prepare and distribute operative reports for internal and external documentation and billing purposes.
  • Notify surgical and anesthesia teams of any changes or cancellations and update the schedule accordingly.
  • Coordinate with transportation services to facilitate patient arrivals and discharges when necessary.
  • Work closely with third-party anesthesia billing providers to ensure proper tracking of cases for accurate billing.
  • Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.

Sterile Processing Technician

Baptist South Florida/ The Gables Surgical Center
01.2021 - 07.2022
  • Cleaned, disinfected, and sterilized surgical instruments and equipment.
  • Ensured compliance with infection control standards and hospital protocols.
  • Assembled surgical trays for scheduled procedures based on surgeon preference cards.
  • Maintained logs for sterilization cycles and equipment checks.
  • Collaborated with OR staff to ensure timely delivery of sterile instruments.
  • Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
  • Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
  • Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
  • Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
  • Verified and maintained proper documents and records for sterilization.

Education

Bachelor of Science - Nursing

West Coast University
Miami, FL

Skills

  • Medical Scheduling
  • Patient Confirmations
  • Surgical Supply
  • Instrument Sterilization
  • Subpoena Management
  • Medical Records Management
  • Operative Report Preparation
  • Anesthesia Billing Coordination
  • Inventory Ordering
  • Supply Ordering
  • HIPAA Compliance
  • EMR Systems
  • Communication with Physicians' Offices
  • Time management skills
  • Teamwork and collaboration
  • Strategic planning
  • Schedule management
  • Attention to detail

Certification

  • HIPAA Compliance Certified
  • BLS Certified

Timeline

Medical Scheduling Coordinator

The Gables Surgical Center
07.2022 - Current

Sterile Processing Technician

Baptist South Florida/ The Gables Surgical Center
01.2021 - 07.2022

Bachelor of Science - Nursing

West Coast University