Professional Summary
Overview
Work History
Education
Skills
Languages
Work History
Timeline

Maria Gonzalez

IMG CORPORATIONS
Roseville,CA
2
Languages
6
years of professional experience

Highly adaptable and motivated professional with a strong work ethic and a positive, outgoing personality. Skilled in building strong relationships, communicating effectively, and thriving in fast-paced environments. Known for being dependable, hardworking, and able to adjust quickly to new challenges and responsibilities. Brings strong leadership, professionalism, and a team-oriented mindset while maintaining a friendly and approachable attitude with both clients and coworkers. Dedicated to creating positive experiences, supporting team success, and consistently delivering high-quality results.

Work History

Medical Scheduling Coordinator

3 Years
Serenity | 05.2020 - 05.2023
  • Greeting clients and checking them in/out
  • Scheduling appointments and managing calendars
  • Answering calls, texts, emails, and social media inquiries
  • Explaining services, memberships, pricing, and promotions
  • Handling payments, financing options, and product sales
  • Maintaining client records and consent forms
  • Coordinating with providers (nurses, injectors, estheticians, doctors)
  • Confirming appointments and reducing cancellations/no-shows
  • Keeping the front desk and lobby clean and organized
  • Assisting with inventory and ordering supplies/products
  • Following HIPAA/privacy policies and medspa protocols
  • Helping with marketing events, referrals, and client retention
  • Upselling skincare products or treatment packages
  • Managing daily office flow and customer service issues

Human Resources Business Partner / Recruiter

3 Years 3 Months
IMG CORPORATIONS | 07.2023 - Current
  • Manage daily office operations and maintain an organized work environment
  • Answer inbound calls, emails, and correspondence professionally
  • Schedule meetings, interviews, and appointments for management and staff
  • Maintain office supplies, inventory, and equipment organization
  • Assist with employee onboarding paperwork and administrative tasks
  • Conduct interviews, evaluate candidate qualifications, and oversee hiring decisions
  • Maintain confidential records, reports, and company documentation
  • Support payroll, scheduling, and attendance tracking processes
  • Provide excellent customer service to clients, candidates, and employees
  • Ensure office professionalism and smooth day-to-day workflow

Education

High School Diploma

GREGORI HIGH SCHOOL | Modesto, CA | 5 2023

Skills

Scheduling appointment
Staff management
Office administration
Data entry
Relationship building
Multitasking
Project planning
Problem Solver
Customer service
Background checks
Team leadership
Time management
Teamwork and collaboration
Problem-solving abilities
Multitasking
Organizational skills
Phone and email etiquette
Microsoft office

Languages

English
Spanish
Native or Bilingual

Work History

01-2022

Timeline

Human Resources Business Partner / Recruiter

IMG CORPORATIONS
07.2023 - CurrentRead More

Medical Scheduling Coordinator

Serenity
05.2020 - 05.2023Read More

GREGORI HIGH SCHOOL

High School Diploma
Read More
Maria Gonzalez