Genesis Acosta
Spartanburg ,SC
Summary
Dynamic professional in accounts receivables, administrative, and customer service. Excelling in document management and customer communication. Recognized for enhancing office efficiency and ensuring customer satisfaction through meticulous attention to detail and effective multitasking. Adept at maintaining accurate records and streamlining processes to support organizational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clerk
Accepted Credit LLC
Spartanburg, SC
01.2025 - Current
- Assisted with daily clerical tasks, ensuring efficient office operations.
- Supported data entry efforts, maintaining accurate record-keeping systems.
- Organized documents and files for streamlined retrieval and processing.
- Handled incoming calls and inquiries, providing excellent customer service.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Law Assistant
James A Jones. LLC
Spartanburg, SC
09.2024 - 01.2025
- Assisted attorneys in preparing legal documents and case files for court proceedings.
- Conducted legal research to support case development and strategy formulation.
- Organized and maintained client files, ensuring compliance with confidentiality standards.
- Drafted correspondence and communicated with clients regarding case updates and documentation requests.
- Streamlined filing systems to enhance document retrieval efficiency and accuracy.
- Collaborated with team members to ensure timely completion of legal tasks and projects.
Property Management
Public Storage
Spartanburg, SC
05.2021 - 09.2024
- Contributed significantly to the overall success of the property management team by continuously identifying opportunities for process improvement and implementing best practices.
- Maintained accurate records of all resident interactions using property management software, enabling efficient follow-ups when needed.
- Collaborated with property management team to resolve issues efficiently and effectively, prioritizing tenant safety and satisfaction.
- Assisted in monitoring legal compliance across all areas of property management operations, mitigating potential risks or liabilities effectively.
- Prepared rental agreements and documentation for accurate, up-to date property management records.
Education
No Degree - Business Administration
University of Phoenix
Tempe, AZHigh School Diploma -
San Benito High School
Hollister, CA06.2008
Skills
- Customer service
- Account management
- Account Receivable
- Customer communication
- Microsoft(365)
- QuickBooks
- Dealer Management system
- Finance and accounting support
- Document management
- Data entry
- Multi-line phone proficiency
- Collections
- Payment posting
- Financial reporting
- Insurance verification
Certification
Notary of South Carolina
Languages
Spanish
Native or Bilingual
Timeline
Clerk
Accepted Credit LLC
01.2025 - Current
Law Assistant
James A Jones. LLC
09.2024 - 01.2025
Property Management
Public Storage
05.2021 - 09.2024
No Degree - Business Administration
University of Phoenix
High School Diploma -
San Benito High School