GENESIS ANARIBA
Irving,TX
Summary
Personable individual with strong organization skills, multitasks and relationship-building skills. Adept in prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
2
2
years of professional experience
Work History
Office Clerk
Dallas County Health & Human Services
12.2023 - Current
- Responded to inquiries from callers seeking information.
- Maintained and updated office records, both digital and physical.
- Ensured timely delivery of mail packages within the organization while also managing outgoing shipments accurately through postal services or courier companies as required.
- Prepared and edited documents to produce precise, accurate and professional communication.
Assistant Manger
Samsung Electro-Mechanics
02.2023 - 08.2023
- Handle phone calls regarding complaints and questions about orders or further escalations regarding services or products.
- monitoring inventory and ordering merchandise based on demand. Make sure all employees adhere to company's policies and guidelines.
- Communicated regularly with customers to gain insights into their needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Security Officer
Allied Universal Security Services
03.2022 - 01.2023
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked and verified photo identification prior to granting facility access.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Front Desk Agent
HOME DEPOT
11.2022 - 12.2022
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Resolved customer complaints promptly and courteously.
- Maintained cleanliness of lobby area at all times.
- Scheduled reservations for groups and special events.
- Maintained existing software systems by identifying and correcting software defects.
Education
High School Diploma -
Macarthur High School
Irving, TX05.2022
Skills
- Microsoft Office
- Team Bonding
- Human Resources
- Issue Resolution
- Documentation And Reporting
- Verbal Communication
- Data Entry and 10-Key
- Clerical Support
Timeline
Office Clerk
Dallas County Health & Human Services
12.2023 - Current
Assistant Manger
Samsung Electro-Mechanics
02.2023 - 08.2023
Front Desk Agent
HOME DEPOT
11.2022 - 12.2022
Security Officer
Allied Universal Security Services
03.2022 - 01.2023
High School Diploma -
Macarthur High School
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