Genesis Brown
San Jose,CA
Summary
Builds loyal and satisfied clientele through proactive communication and loyalty promotions. Oversees and coordinates workflow and delegates tasks based on team strengths. I’m a highly motivated employee with desire to take on new challenges. I have strong work ethics, adaptability and exceptional interpersonal skills. Im great at working effectively unsupervised and quickly mastering new skills.
Overview
2025
2025
years of professional experience
Work History
Hair Salon Owner
Braids By Gen
San Jose
11.2023 - Current
- Created marketing campaigns to increase clientele base through social media platforms and other outlets.
- Provided customer service and addressed customer complaints in a timely manner.
- Monitored inventory of supplies, managed budget and requisitioned supplies, equipment, and services.
- Managed daily operations of the salon, including scheduling appointments, maintaining records, and ordering supplies.
- Recruited new employees based on skill level, qualifications and customer service skills.
- Generated promotional materials such as flyers, brochures, coupons or discounts to attract new clients.
- Maintained cleanliness of work station and ensured sanitary conditions were met at all times.
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
Shift Leader
Subway
Birmingham, Alabama
12.2019 - 03.2021
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Organized deliveries by sorting and stocking receivables
- Assisted with training new employees on stocking procedures.
- Maintained accurate inventory records by using an inventory scanner to scan barcodes on products.
- Monitored stock levels in order to maintain optimal inventory levels while minimizing excess inventory costs.
- Counted, recorded and maintained supplies inventory.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Operated kitchen equipment safely, including slicers and blenders.
- Took and recorded temperatures of food, refrigerators and freezers.
Caregiver
First Light Home Care
Las Vegas, Nevada
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Maintained detailed records of services performed on clients.
- Accompanied clients to social events such as movies or plays.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Laundered clothing and bedding to prevent infection.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with meal planning to meet nutritional plans.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Supported bathing, dressing and personal care needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Education
High School Diploma -
Midfield High School
Birmingham, Alabama05-2018
Skills
- Financial planning
- Business management
- Social media promotion
- Hair styling expertise
- Appointment scheduling
- Staff management
- Hygiene standards
- Employee training
- Business development
- Shift scheduling
- Effective communication
- Social media marketing
- Time management
- Problem-solving
- Professional demeanor
- Reliability
- Willing to travel
- Communication
- Teamwork
Timeline
Hair Salon Owner
Braids By Gen
11.2023 - Current
Shift Leader
Subway
12.2019 - 03.2021
Caregiver
First Light Home Care
High School Diploma -
Midfield High School