Ranya Ketvongsa
Rochester,NY
Summary
Dynamic leader and entrepreneur with a proven record as a Hair Salon Owner. Adept in business management and effective communication. Excelled in boosting revenue through innovative marketing strategies and expanding service offerings, demonstrating exceptional multitasking abilities and attention to detail. Skilled in financial planning and staff management, fostering professional growth and ensuring high-quality customer service.
Overview
20
20
years of professional experience
Work History
Hair Salon Owner
Plushh Salon And Spa
Rochester, NY
02.2009 - Current
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Expanded service offerings based on market demand analysis which resulted in increased bookings from new target segments.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Reviewed financial statements regularly to identify areas for improvement in profitability and efficiency.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
Store Manager
Xquisite Boutique
Rochester, NY
06.2005 - 05.2009
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
Education
Cosmetology License - Cosmetology Education
Continental School of Beauty Culture - Rochester
Rochester, NY02.2009
Bachelor of Science - Communications
Rochester Institute of Technology
05.2005
Skills
- Effective Communication
- Social Media Promotion
- Concept Development
- Sales Techniques
- Marketing Strategies
- Multitasking Abilities
- Business Management
- Financial Planning
- Brand Development
- Content Strategy
- Product Descriptions
- Multimedia Content Development
- Business administration
- Purchasing and planning
- Budget control
- Operations management
- Bookkeeping
- Quality assurance
- Financial management
- Start-up operations
- Policies and procedures development
- Staff management
- Trends analysis
- Attention to detail
Timeline
Hair Salon Owner
Plushh Salon And Spa
02.2009 - Current
Store Manager
Xquisite Boutique
06.2005 - 05.2009
Cosmetology License - Cosmetology Education
Continental School of Beauty Culture - Rochester
Bachelor of Science - Communications
Rochester Institute of Technology