Genesis Cyr
Vineland
Summary
Successfully implemented individualized behavior intervention plans, fostering client progress and trust. Proven ability to enhance patient satisfaction through strong organization and effective communication in high-pressure environments. Committed to maintaining HIPAA compliance and promoting positive behaviors. Professional administrative professional with comprehensive experience prepared for this role. Proven ability to manage patient records, schedule appointments, and facilitate communication within healthcare settings. Adept at collaborating with team members and adapting to changing demands. Skilled in medical terminology, data entry, and maintaining confidentiality. Reliable and results-focused with strong commitment to supporting healthcare operations and patient care.
Overview
9
9
years of professional experience
Work History
Behavior Technician
Proud Moments Aba
03.2025 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
Unit Secretary
Inspira Medical Center Vineland
10.2021 - 01.2025
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurses and other healthcare personnel.
Environmental Services Housekeeper
Inspira Medical Center Vineland
05.2020 - 10.2021
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Customer Service Associate
Wawa
04.2016 - 06.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Medical Imaging
Thomas Jefferson University
Philadelphia, PA08-2026
Bachelor of Science - Biological Sciences
Rowan University
Glassboro, NJ05-2022
Associate of Science - Biological Sciences
Cumberland County College
Vineland, NJ05-2019
High School Diploma -
Vineland High School
Vineland, NJ06-2017
Skills
- Active listening
- Data collection
- Documentation skills
- Customer service
- Strong organization
- HIPAA compliance
- Problem-solving
- Clerical support
- CPR/First aid certification
- Time management
- Decision-making
- Verbal and written communication
Languages
Spanish
Native or Bilingual
American Sign Language
Limited Working
Timeline
Behavior Technician
Proud Moments Aba
03.2025 - Current
Unit Secretary
Inspira Medical Center Vineland
10.2021 - 01.2025
Environmental Services Housekeeper
Inspira Medical Center Vineland
05.2020 - 10.2021
Customer Service Associate
Wawa
04.2016 - 06.2020
Bachelor of Science - Medical Imaging
Thomas Jefferson University
Bachelor of Science - Biological Sciences
Rowan University
Associate of Science - Biological Sciences
Cumberland County College
High School Diploma -
Vineland High School
Similar Profiles
Yolina Outlaw-MooreYolina Outlaw-Moore
Behavior Technician at Proud Moments AbaBehavior Technician at Proud Moments Aba
Angelina EdgarAngelina Edgar
Behavior Technician at Proud Moments AbaBehavior Technician at Proud Moments Aba
Fausat AdeyemiFausat Adeyemi
Behavior Technician at Proud Moments AbaBehavior Technician at Proud Moments Aba