Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Genesis Jaimes

Altamonte Springs,FL

Summary

Detail-oriented individual with experience in fast-paced environments. Recognized for exceptional customer service, strong teamwork, and the ability to manage inventory effectively. Prepared to contribute to a dynamic team focused on delivering outstanding customer experiences.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Publix
Davenport, Florida
07.2024 - Current
  • Operated cash register and processed customer transactions efficiently.
  • Handled customer inquiries and resolved issues with professionalism and courtesy.
  • Maintained cleanliness and organization of checkout area throughout shifts.
  • Assisted customers with product location and provided item recommendations.
  • Managed inventory by restocking shelves and ensuring proper product placement.
  • Collaborated with team members to enhance overall customer service experience.
  • Followed store policies for cash handling and security protocols diligently.
  • Participated in training new employees on cashier procedures and customer service standards.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Complied with all health and safety regulations while performing job duties.
  • Assisted customers with locating merchandise within the store.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Built and maintained productive relationships with employees.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Sandwich Artist

SUBWAY®Restaurants
Haines City, Florida
06.2024 - 07.2024
  • Maintained cleanliness and organization of workstations and food preparation areas.
  • Prepared a variety of sandwiches according to customer preferences and specifications.
  • Operated food safety equipment to ensure compliance with health regulations.
  • Assisted customers with menu selections and provided product recommendations.
  • Stocked and replenished ingredients to ensure availability for sandwich preparation.
  • Collaborated with team members to manage high-volume service during peak hours.
  • Followed recipes and portion control guidelines for consistent food quality.
  • Handled cash transactions accurately while providing excellent customer service.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Maintained cleanliness of work area throughout shift.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Assisted team members during peak hours when necessary.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Greeted customers and provided product knowledge.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Organized inventory for efficient restocking of products.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Scrubbed and polished counters to remove debris and food.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Tailored orders to address customer allergies and gluten concerns.

Education

High School Diploma -

Davenport High School
Davenport, FL
05-2025

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Effective communication
  • Problem resolution
  • Time management
  • Interpersonal skills
  • Problem-solving aptitude

Affiliations

  • I love going to the gym as a way to decompress and have mental clarity
  • I enjoy playing the guitar or keyboard as a form to express my creativity
  • Nature walks are one of my favorite things since it brings me a sense of peace

Languages

English
Professional
Spanish
Professional

Timeline

Customer Service Cashier

Publix
07.2024 - Current

Sandwich Artist

SUBWAY®Restaurants
06.2024 - 07.2024

High School Diploma -

Davenport High School

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