Summary
Overview
Work History
Education
Skills
Timeline
Generic

Genesis Nogueras

Orlando

Summary

Results-driven professional with strong verbal communication skills, focused on efficient customer issue resolution. Proven adaptability and organizational abilities enhance team performance and success. Consistently delivers exceptional service while aligning with organizational goals. Ready to apply expertise and quick learning to new challenges.

Overview

3
3
years of professional experience

Work History

Premium Space Attendant

Walt Disney World Resort
Orlando
07.2023 - Current
  • Ensured compliance with food safety standards by accurately labeling and storing ingredients, maintaining optimal food quality.
  • Resolved over 50 daily guest inquiries with empathy and efficiency, achieving a 95% satisfaction rating.
  • Cultivated loyalty by delivering high-touch services to 200+ VIP guests weekly.
  • Maintained cleanliness and stock levels in cabana areas, ensuring a welcoming and organized environment.

Sales Associate

Pandora Jewelry
Orlando
08.2024 - 01.2025
  • Leveraged in-depth product knowledge to effectively communicate features, benefits, and styling options to customers.
  • Exceeded sales targets by 15% through strategic sales techniques and personalized merchandise suggestions, driving revenue growth.
  • Managed inventory levels, facilitated product replenishment, and ensured accurate pricing and appealing displays.
  • Authentically represented the brand, inspiring and engaging customers, thereby enhancing brand reputation.

Lifeguard

Universal Studios Volcano Bay
Orlando
05.2022 - 01.2023
  • Operated ride vehicles in a high-paced environment, ensuring both ride safety and operational efficiency.
  • Conducted thorough inspections and quality checks on rides, strictly adhering to safety standards.
  • Effectively managed large crowds, addressing individual needs while maintaining safety and order.
  • Safeguarded guests by quickly identifying and assisting swimmers in distress, ensuring their safety and well-being.

Education

Associate of Arts - English

Valencia College
Orlando, FL
05.2027

High School Diploma -

City of Life Christian Academy
Kissimmee, FL
05.2021

Skills

  • Technical: Microsoft Office Suite Customer Relationship Management (CRM) Software
  • Communication: Excellent Verbal and Written Communication Active Listening
  • Interpersonal: Collaborative Team Player Conflict Resolution Customer Service
  • Organizational: Strong Multitasking Quick Decision Making Adaptability Time Management
  • Leadership: Initiative Creative Problem Solving

Timeline

Sales Associate

Pandora Jewelry
08.2024 - 01.2025

Premium Space Attendant

Walt Disney World Resort
07.2023 - Current

Lifeguard

Universal Studios Volcano Bay
05.2022 - 01.2023

Associate of Arts - English

Valencia College

High School Diploma -

City of Life Christian Academy

Similar Profiles

CREATE PROFILE