Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Genesis Perez

Passaic,New Jersey

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Manager

Abra Dental
01.2022 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Updated reports, managed accounts, and generated reports for company database.
  • Knowledge of healthcare regulation and compliance standards.
  • Boosted dental practice revenue by optimizing scheduling and staff management.
  • Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
  • Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
  • 10+ Year of experience in dental operation 2 years of experience in Operation management.
  • Supervise, support and led a team of 50+ staff.
  • Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
  • Strong leadership skills.
  • Experience in financial management and budgeting.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Clinical Team Lead

Abra Dental Formerly Childsmiles
03.2014 - 01.2022
  • Lead and directed a team of 20+ clinical personnel and support staff
  • Respond to crisis situation with calm and professional approach to optimize support.
  • Collaborate with office manager to maintain daily operations.
  • Train all staff, providing direct supervision and ongoing staff development.

Education

Bachelor of Science - Business Administration And Management

UTH Florida University
Florida City, FL

Associate of Arts - Psychology

Passaic County Community College
Paterson, NJ
05.2016

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Scheduling and calendar management
  • Administrative Support

Certification

Leadership Training for Managers

Languages

Spanish
Native or Bilingual

Timeline

Office Manager

Abra Dental
01.2022 - Current

Clinical Team Lead

Abra Dental Formerly Childsmiles
03.2014 - 01.2022

Bachelor of Science - Business Administration And Management

UTH Florida University

Associate of Arts - Psychology

Passaic County Community College

Leadership Training for Managers

Genesis Perez