Genesis Rodriguez
Waco,TX
Summary
Results-driven Area Manager recognized for achieving high productivity and efficiency in task completion. Expertise in strategic planning, team leadership, and operational management. Strong communication and problem-solving skills contribute to successful project outcomes and effective team coordination.
Overview
8
8
years of professional experience
Work History
Area Manager L5
Amazon
02.2024 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Human Resources Associate Partner
Amazon
10.2023 - Current
- Gathered personnel records from employees from each department.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Collaborated with managers to identify and address employee relations issues.
- Completed human resource operational requirements by scheduling and assigning employees.
Process Assistant
Amazon
08.2020 - 09.2023
- Coaches but not limited to ESL/English as secondary language associates to prevent quality errors and increase productivity.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Warehouse Associate
Ridge Global-Kate Spade
04.2018 - 04.2019
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors
- Prepared orders for shipment by systematically picking, packing and labeling merchandise
- Recorded information, shortages and discrepancies to keep records current and accurate
- Operated PC and RF-based computer systems with high level of accuracy
Education
High School Diploma -
Saint Patrick's Bilingual School
Guayama, PR05.2016
Skills
- Certified HIPAA Compliance
- Problem Solving
- Process Improvement Strategies
- Verbal and written communications
- Proficient with ATLAS & ALPS
- Team development
- Operations management
- Time Management
- Language Interpretation
- Confidential Information Protection
- Staff Training
- High-Pressure Environments
Languages
- English
- Spanish
Timeline
Area Manager L5
Amazon
02.2024 - Current
Human Resources Associate Partner
Amazon
10.2023 - Current
Process Assistant
Amazon
08.2020 - 09.2023
Warehouse Associate
Ridge Global-Kate Spade
04.2018 - 04.2019
High School Diploma -
Saint Patrick's Bilingual School