Genesis Rosa
Holyoke,MA
Summary
Nursing student with proven ability to enhance patient comfort and safety through effective communication and teamwork in clinical settings. Passionate about delivering high-quality care and fostering patient well-being through attentive and compassionate support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Writer
Walmart Auto Care Center
Chicopee, USA
11.2024 - 05.2026
- Assisted customers with service requests and scheduling.
- Maintained accurate records and documentation.
- Communicated effectively with technicians and customers.
- Provided excellent customer service in a fast-paced environment.
Certified Nursing Assistant (CNA)
Day Brook Village Senior Living
Holyoke, USA
07.2023 - 09.2024
- Assisted patients with bathing, dressing, grooming, and feeding to promote personal hygiene and comfort.
- Facilitated patient mobility and transfers to enhance independence and safety.
- Communicated patient concerns and changes in condition to nursing staff to ensure timely intervention.
- Measured and recorded vital signs.
- Maintained a clean and safe patient environment.
Education
Bachelors of Science - Nursing
College of Our Lady of the Elms
Chicopee, MA05-2028
High School Diploma -
William J. Dean Tech High School
Chicopee, MA05-2023
Skills
- Customer service
- Effective communication
- Attention to detail
- Problem solving
- Dependability
- Time management
- Adaptability
- Team collaboration
- Active listening
- Compassionate patient care
- Professionalism
Certification
- CNA Training Program Completed, Certification Pending
- CPR/AED Certified
- Basic Life Support (BLS) Certified
- OSHA Safety Training
Awards
- Honor Roll (High school)
- Dean's List 2023 (College)
- Dean's List 2026 (College)
Languages
- English, verbal and written communication
- Spanish, verbal and written communication
Languages
English
Full Professional
Spanish
Professional
Timeline
Service Writer
Walmart Auto Care Center
11.2024 - 05.2026
Certified Nursing Assistant (CNA)
Day Brook Village Senior Living
07.2023 - 09.2024
Bachelors of Science - Nursing
College of Our Lady of the Elms
High School Diploma -
William J. Dean Tech High School