Genesis Turner

• To check in scheduled and add-on patients to the clinic, answer telephone and route calls, and enter demographic, insurance and charge data into the system.
• To check patients out of the clinic and perform patient follow-up as necessary.
• Perform other clerical duties related to collection, deposit and recording of clinic revenue.
• Consistently demonstrate outstanding customer service to patients, visitors, physicians and staff.
• To established policies and procedures, to perform a variety of specialized services in support of the operations of assigned clinic.
• Communicate with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Schedule patients for individual appointment and in a timely manner.

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• Maintained a clean and visually appealing store environment, enhancing the overall shopping experience for customers.
• Assisted in staff training initiatives, sharing expertise on product knowledge and sales techniques with new employees.
• Increased customer satisfaction by providing knowledgeable product recommendations and personalized shopping experiences.
• Provided exceptional customer service by addressing concerns promptly and professionally, leading to high satisfaction ratings.
• Effectively communicated our commitment towards sustainability/CSR initiatives which helped in building strong relationships with the local community.

• Implement a Christian Education program for Children and Youth using Safe Sanctuary principles and guidelines
• Coordinated and attended annual church events to foster and build intergenerational fellowship and outreach.
• Developed comprehensive curricula for various age groups, ensuring developmental appropriateness and inclusivity.
• Partnered with educational institutions to offer additional learning opportunities such as tutoring sessions or workshops outside traditional classroom settings.
• Oversaw event planning committees for annual gatherings or special occasions attended by hundreds of community members.
• Collaborated with diverse stakeholders to secure funding opportunities that supported ongoing programming needs.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.