Aaliyah Brown
Birmingham,AL
Summary
Collaborative leader fostering an engaged and empowering work culture through effective partnerships. Proven track record of building and maintaining strong relationships with diverse stakeholders in dynamic, fast-paced settings. Demonstrated leadership abilities and problem-solving skills, committed to streamlining operations to decrease costs and drive organizational efficiency. Utilizes independent decision-making skills and sound judgment to consistently make positive contributions to company success.
Overview
12
12
years of professional experience
Work History
Patient Encounter Specialist
Uab Callahan Eye Hospital
11.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
SALES FLOOR SUPERVISOR
LOWES
Trussville, AL
11.2019 - 07.2023
- Trained and supported sales team to improve sales performance and increase company revenue
- Supervised stock management, incoming inventory, and merchandising efforts.
APPLIANCE SPECIALIST
HOME DEPOT
Hoover, AL
09.2014 - 03.2019
- Achieved individual sales objectives
- Assisted customers by providing detailed product knowledge.
DELIVERY DRIVER
FEDEX GROUND
Birmingham, AL
11.2015 - 12.2017
- Verify deliverables and load delivery vehicle
- Provided exceptional customer service, collected signatures, and kept truck clean and organized.
WAIT STAFF
MOUNT ROYAL TOWERS
Birmingham, AL
01.2015 - 08.2015
- Provided high-quality hospitality to residents while preparing tables, taking orders, and serving food.
CASHIER / SPECIAL SERVICE DESK
HOME DEPOT
Trussville, AL
10.2012 - 09.2014
- Acted as a liaison between customers and the company
- Assisted with customer orders, complaints, accounts, billing, and cancellations.
Education
High School Diploma -
Center Point High School
05.2012
Skills
- Leadership
- Interpersonal communication
- Detail-oriented
- Procedure execution
- Cash Management
- Merchandising Operations
- Quick learner
- Microsoft Word
- Microsoft Excel
- Internet Applications
Timeline
Patient Encounter Specialist
Uab Callahan Eye Hospital
11.2023 - Current
SALES FLOOR SUPERVISOR
LOWES
11.2019 - 07.2023
DELIVERY DRIVER
FEDEX GROUND
11.2015 - 12.2017
WAIT STAFF
MOUNT ROYAL TOWERS
01.2015 - 08.2015
APPLIANCE SPECIALIST
HOME DEPOT
09.2014 - 03.2019
CASHIER / SPECIAL SERVICE DESK
HOME DEPOT
10.2012 - 09.2014
High School Diploma -
Center Point High School