MAGALI DIEGO PADILLA
Summary
Organized and attentive receptionist with6 years of experience in customer service. Able to easily manage many aspects of my work establishment such as answering phone calls, making appointments for patients in English and Spanish, as well as ensuring patients have a smooth check in and check out experience. Can input patient information as well as use computer applications well.
Overview
7
7
years of professional experience
Work History
PATIENT ENCOUNTER SPECIALIST
University of Health Services Foundation
10.2022 - Current
- Check in/ check out patients and add new patients to system
- Assist patients who may need help in Spanish and take information
- Answer phone calls, collect different method of payments from patients
- Collect recording of clinic revenue
- Enter demographics data, patients insurance information, and charge data in system
SALES REPRESENTATIVE
Boost Mobile
08.2018 - 10.2022
- Assist customer with phone payments
- Maintain clean and calm work environment
- Assist customers with any phone or payment issues
- Assist customers in purchasing items
- Strive to make sales every day
- Assist customers who need help in Spanish and help translate any important information
SALES REPRESENTATIVE
Metro PCS
09.2017 - 03.2018
- Assist customer with phone payments
- Maintain clean and calm work environment
- Assist customers with any phone or payment issues
- Assist customers in purchasing items
- Strive to make sales every day
Education
HIGH SCHOOL DIPLOMA - undefined
George Washington Carver High School
Birmingham, Alabama05.2018
Skills
- Bilingual, Leadership, Communication, Customer Service, Computer Skills, Teamwork, Patient Management, Data Entry, Appointment Scheduling, Payment Processing, Multitasking, Problem Solving, Organizational Skills
LANGUAGES
English, Spanish
Timeline
PATIENT ENCOUNTER SPECIALIST
University of Health Services Foundation
10.2022 - Current
SALES REPRESENTATIVE
Boost Mobile
08.2018 - 10.2022
SALES REPRESENTATIVE
Metro PCS
09.2017 - 03.2018
HIGH SCHOOL DIPLOMA - undefined
George Washington Carver High School