Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Genesis Vilorio

Brentwood

Summary

Experienced in direct patient care and medical office management, dedicated and empathetic medical receptionist. Top priority is ensuring the highest level of patient satisfaction, while adhering to regulatory and practice standards. Fosters trust and rapport through excellent communication and interpersonal skills, striving to create a welcoming environment for all patients. Bilingual proficiency allows effective communication with a diverse range of individuals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Stony Brook Childrens
09.2023 - Current
  • Greeted patients , Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Completed all tasks in compliance with company policies and procedures.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated, and confirmed appointments for primary and specialty care.
  • Made charts for next day appointments

Medical Assistant

Rbk Pediatrics
02.2022 - 05.2023
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Documented notes during patient visits.

Front Desk Medical Receptionist

Rbk Pediatrics
12.2020 - 05.2023
  • Checked patients in and out for appointments and collected co-payments.
  • Protected patients by observing strict HIPAA guidelines.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.

Cashier

Dunkin' Donuts
01.2019 - 08.2020
  • Restocked workstation with supplies and communicated out-of-stock items to management.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Accurately made change for cash transactions.
  • Took orders, prepared foods and processed payments in full-service establishment.

Cashier

Mcdonalds
03.2018 - 09.2018
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

Associate Of Science - Nursing

SUFFOLK COMMUNITY COLLEGE
Brentwood, NY

High School Diploma -

BRENTTWOOD HIGHSCHOOL
Brentwood, NY
08.2020

Skills

  • Charting Expertise
  • Appointment Scheduling
  • Clear Communication
  • Cleaning and Sanitizing
  • Treatment Room Preparation
  • Time Management
  • Multi-line Telephone System Operation
  • Check-In and Check-Out Procedures

Languages

English
Professional
Spanish
Professional

Certification

  • Certified Nursing Assistant

Timeline

Front Desk Receptionist

Stony Brook Childrens
09.2023 - Current

Medical Assistant

Rbk Pediatrics
02.2022 - 05.2023

Front Desk Medical Receptionist

Rbk Pediatrics
12.2020 - 05.2023

Cashier

Dunkin' Donuts
01.2019 - 08.2020

Cashier

Mcdonalds
03.2018 - 09.2018

High School Diploma -

BRENTTWOOD HIGHSCHOOL

Associate Of Science - Nursing

SUFFOLK COMMUNITY COLLEGE

Similar Profiles

CREATE PROFILE
Genesis Vilorio