Genesis Wampler
Jefferson,WI
Summary
A detail-oriented individual with a comprehensive skill set and strong work ethic, I consistently deliver high-quality results. Excelling in multitasking and maintaining exceptional attention to detail, I have a proven track record of managing multiple projects simultaneously. My quick adaptability to new challenges and collaborative approach with diverse teams consistently surpass expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Service Engineer
CEM Corporation
Matthews, NC
01.2024 - Current
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.
- Scheduled service calls according to customer location and urgency of need.
- Maintained tools and equipment, parts inventory, and library of machine manuals.
Petty Officer First Class
U.S. Navy Active Duty
Norfolk, VA
04.2015 - Current
- Managed workers in ship maintenance and operations.
- Trained and supervised personnel in daily operations.
- Installed or replaced machinery, equipment and components.
- Repaired defective components using hand tools such as soldering irons and wrenches.
- Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
- Identified and addressed hazards, defects and repair requirements through inspection of electrical equipment.
- Supported ship navigation and operational needs.
Biomedical Technician 1
TRIMEDX
Madison, WI
06.2023 - 12.2023
- Troubleshot technical problems, malfunctions, or faults with medical equipment and devices.
- Repaired medical equipment, replacing, or correcting broken parts, shorts, voltage, clearances and tolerances.
- Diagnosed and repaired malfunctioning electrical components with appropriate tools and instruments.
- Documented detailed reports on repair work completed including all parts used, labor costs.
- Conducted safety inspections on all hospital-owned medical equipment and devices.
- Monitored performance levels of existing biomedical systems to ensure optimal functioning.
- Followed protocols for testing new models of biomedical equipment before they are put into service.
Education
Associate of Science - Science
Centura College
Virginia Beach, VA06-2023
Skills
- Customer Service
- Log Keeping
- OSHA Regulations
- Records Maintenance
- Safety Training
Certification
- OSHA Certification
- CPR Certification
Timeline
Field Service Engineer
CEM Corporation
01.2024 - Current
Biomedical Technician 1
TRIMEDX
06.2023 - 12.2023
Petty Officer First Class
U.S. Navy Active Duty
04.2015 - Current
Associate of Science - Science
Centura College