Genesis Xiong
Fresno,CA
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Wassabi On Fire
Fresno, CA
08.2023 - Current
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Stayed informed about daily specials, new menu items, promotions.
Barista
EmTea
Merced, CA
01.2022 - 08.2023
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Server
Wingstop
Merced, CA
05.2020 - 11.2021
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Mr. Sushi
Fresno, CA
11.2017 - 01.2018
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
High School Diploma -
Clovis West High School
Fresno, CA06-2016
Skills
- Exceptional customer service
- Food Running
- Order Accuracy
- Suggestive Selling
- Strong Work Ethic
- High-volume dining
Timeline
Server
Wassabi On Fire
08.2023 - Current
Barista
EmTea
01.2022 - 08.2023
Server
Wingstop
05.2020 - 11.2021
Server
Mr. Sushi
11.2017 - 01.2018
High School Diploma -
Clovis West High School
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