Genesis Jimenez Matos

• Enhanced patient care by efficiently managing administrative tasks such as appointment scheduling and medical record management.
• Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
• Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
• Maintained clean and safe clinical environment, adhering to strict infection control standards for well-being of patients and staff.
• Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
• Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
• Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
• Implemented effective inventory management strategies to ensure consistent availability of essential medical supplies for daily clinic operations.
• Coordinated referrals to specialists and provided comprehensive support throughout entire referral process for seamless patient care transitions.
• Coordinated work of junior staff to keep team performance high and effectively handle needs of 40 patients per day

• As care manager, reached out to at least 30 Medicare patients who were enrolled in CCM program monthly.
• Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
• Served as liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
• Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
• Enhanced patient care by developing and implementing individualized care plans.
• Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
• Streamlined care coordination processes, resulting in timely referrals and access to appropriate resources.

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

ID Number 918091