Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Telemetry Monitor Technician position. Ready to help team achieve company goals.
Hi, I’m
Genetheia Hicks
Telemetry Monitor Technician
Humble,TX
Summary
Overview
1
Certification
Work History
Spark Delivery
Delivery Driver
10.2022 - Current
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained excellent customer service while demonstrating respect and friendliness.
- Delivered packages to customer doorsteps and business offices.
- Independent contractor
Agero
Customer Service Representative
01.2021 - 08.2022
Job overview
- Answer inbound calls from stranded motorists and dispatch roadside assistance
- Expressed empathy on every call and connect customers with emergency services when in unsafe location or have been involved in accident.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Met customer call guidelines for service levels, handle time and productivity.
- Managed over 75 customer calls per day
- Assisted with online support and technical resolution
Aldine Independent School District
School Bus Driver
09.2016 - 08.2020
Job overview
- Maintained Texas driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
Education
Houston Community CollegeHouston, TX
Certificate of Completion from Telemetry Monitoring Technician
05.2023
University Overview
Southern University of New Orleans
Bachelor of Science from Business Administration
05.2008
University Overview
Skills
- HIPAA guidelines
- Flexible and Adaptable
- Interpersonal Communication
- Multitasking Abilities
- Arrhythmia knowledge
- Medical Terminology
Certification
American Heart Association/ BLS
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Delivery Driver
Spark Delivery
10.2022 - Current
Customer Service Representative
Agero
01.2021 - 08.2022
School Bus Driver
Aldine Independent School District
09.2016 - 08.2020
Houston Community College
Certificate of Completion from Telemetry Monitoring Technician
Southern University of New Orleans
Bachelor of Science from Business Administration
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