Geneva Francisco
Vienna,US
Summary
Dynamic and dedicated professional with a proven track record at Crumbl Cookie, excelling in customer service and multitasking. Expertise in fostering teamwork and implementing effective organizational strategies has led to enhanced student engagement as a Lead Instructor. Committed to delivering excellence while adapting to evolving environments, thriving in fast-paced settings is a hallmark of this career journey. A passion for creating positive experiences and driving results underscores a strong work ethic and dedication to professional growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Worker
Alter'd State
10.2025 - 11.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
Teacher's Assistant
Immanuel Christian School
09.2024 - 05.2025
- Assisted teachers in managing classroom behavior, fostering a positive and productive learning environment.
- Coordinated with educators to assess student progress, providing feedback to enhance individual learning plans.
- Implemented individualized support strategies for students with diverse learning needs, promoting academic success.
Lead Instructor and Program Designer
Immanuel Christian School Dance Program
09.2024 - 12.2024
- Developed and implemented curriculum to enhance student engagement and foster a love for dance.
- Collaborated with parents and community members to build strong support networks for the dance program.
- Integrated diverse dance styles into lessons, enriching the educational experience for students of all levels.
- Facilitated workshops that encouraged creativity and expression among students through various dance techniques.
- Promoted a positive learning environment by addressing individual student needs and fostering teamwork skills.
Employee
Crumbl Cookie
02.2024 - 09.2024
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Focused on learning new skills and staying updated with industry changes.
- Managed and coordinated multiple projects while ensuring timely completion.
- Trained new employees
Dance Instructor
Born2Dance
06.2022 - 09.2023
- Designed and implemented engaging dance lesson plans to enhance student participation and skill development.
- Worked with children ages 4-15.
- Organized and led group rehearsals, fostering teamwork and collaboration among students for performances.
- Developed a safe and supportive learning environment, promoting positive student interactions and growth.
- Evaluated student progress through regular assessments, providing constructive feedback to encourage improvement.
Education
BFA - Dance & Business
Texas Christian University
Fort Worth, TX, US05.2029
High School Diploma - undefined
Immanuel Christian High School
Alexandria, VA05.2025
Skills
- Customer service
- Friendly, positive attitude
- Multitasking
- Problem-solving
- Attention to detail
- Time management
- Organizational skills
- Customer relations
- Teamwork and collaboration
- Register operation
Certification
- Scholars Program, 2024
- Scholastic Growth Award, 2024
Timeline
Retail Worker
Alter'd State
10.2025 - 11.2025
Teacher's Assistant
Immanuel Christian School
09.2024 - 05.2025
Lead Instructor and Program Designer
Immanuel Christian School Dance Program
09.2024 - 12.2024
Employee
Crumbl Cookie
02.2024 - 09.2024
Dance Instructor
Born2Dance
06.2022 - 09.2023
High School Diploma - undefined
Immanuel Christian High School
BFA - Dance & Business
Texas Christian University