Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Geneva Peters

Houston,TX

Summary

Friendly Bartender with exceptional communication and problem solving skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Highly committed to providing enjoyable dining experience to customers.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Bartender

Buca di Beppo
Houston, TX
09.2020 - Current
  • Anticipate and exceed Guest's expectations
  • Ensure quality food and beverages for Guests
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Interact with guests and provide excellent customer service
  • Respond and resolve customer's complaints, to ensure a return visit
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
  • Set up and Supervised banquets and coordinated service to multiple dining areas
  • Trained new employees and provide ongoing training to current employees

Shift Leader Manager

Sweet Paris Crêperie & Café
Houston, United States
01.2018 - 10.2019
  • Assessed team performance and provided feedback to employees
  • Assisted with the daily operation of the organization
  • Managed invoices & receipts for all stock; conducted the financial report at the end of each day
  • Monitored and evaluated employee work performance and followed up on areas needing improvement
  • Oversaw food preparation and monitored safety protocols.
  • Resolved hospitality issues as they occurred
  • Trained and mentored new employees to maximize team performance.

Office Assistant/Dispatcher

Transgates Limousine
Houston, TX
01.2014 - 02.2020
  • Administered executive calendars, travel arrangements, and client contact information
  • Coordinated client transportation requests and fleet dispatching
  • Managed customer calls courteously, effectively, and efficiently in a fast-paced environment
  • Managed logs and hard copy records by organizing and preparing for computer data input
  • Verified and imputed client information into a computer database to ensure accurate and current customer data

Head Server

International House of Pancakes
Houston, TX
01.2011 - 01.2014
  • Ensured high standard of customer service Generated 18-25% tips Maintained server schedule and assigned seating areas
  • Explain menu items and make recommendations upon request.
  • Greet customers Take orders and serve food/beverages Handle cash register
  • Full customer service Took orders Served food to customers Seated people Pre-bust tables and re-filled condiments

Education

Associate of Arts - Business Administration

Houston Community College
Houston, TX
01.2023

Skills

  • Supervisory skills
  • Critical Thinking
  • Planning and Coordination
  • Organization and Time Management
  • Active Listening
  • Supervisory experience

Certification

TABC and Food Handlers Certification

CPR Certified

Timeline

Bartender

Buca di Beppo
09.2020 - Current

Shift Leader Manager

Sweet Paris Crêperie & Café
01.2018 - 10.2019

Office Assistant/Dispatcher

Transgates Limousine
01.2014 - 02.2020

Head Server

International House of Pancakes
01.2011 - 01.2014

Associate of Arts - Business Administration

Houston Community College

Similar Profiles

CREATE PROFILE
Geneva Peters