Geneva Reaid
Olympia,WA
Summary
Dynamic bar manager with a proven track record at Fishtale Brewpub, excelling in team leadership and customer service. Expert in inventory management and staff training, I fostered a loyal customer base while enhancing operational efficiency. Committed to maintaining high standards of health and safety, I consistently resolved service issues to elevate guest experiences.
Overview
2021
2021
years of professional experience
Work History
Bar Manager
Fishtale Brewpub
Olympia
11.2013 - 03.2020
- Managed daily bar operations, maintaining smooth service and consistent guest experience.
- Supervised bartenders and support staff, coordinating shifts and resolving service issues.
- Trained team members on beverage recipes, POS procedures, and responsible alcohol service.
- Monitored inventory levels, restocked supplies, and controlled beverage waste.
- Built bar schedules aligned with forecasted business needs and labor goals.
- Handled cash reconciliation, tip distribution, and end-of-shift reporting accurately.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Bartender Supervisor
Anthony’s Hearth Fire
Olympia, WA
2008 - 2012
- Supervised bar team, ensuring consistent service standards and smooth shift execution
- Trained new bartenders on cocktail recipes, bar procedures, and guest service expectations
- Monitored liquor inventory, restocked supplies, and reduced shortages during peak service
- Verified drink orders for accuracy, presentation, and timely delivery to guests
Education
Associate of Science -
South Puget Sound Community College
Olympia, WASkills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Health and safety
- Training and mentoring
- Responsible alcohol service
- Bar management
- Inventory management
- Staff scheduling
- Health codes compliance
- Conflict resolution
- Customer relationship building
- Guest interaction
- Outgoing personality
- Customer relations
Timeline
Bar Manager
Fishtale Brewpub
11.2013 - 03.2020
Bartender Supervisor
Anthony’s Hearth Fire
2008 - 2012
Associate of Science -
South Puget Sound Community College