Geneva Saunders
Cross Plains,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Dispatcher
Premium Food Delivery
11.2021 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Monitored vehicle locations to coordinate timely arrivals.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated Sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Directed dispatching, routing, and tracking of 15-30 fleet vehicles
Food Delivery Driver
Premium Food Delivery
12.2020 - 11.2021
- Deliver food locally in timely manner all over Robertson County.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Processed payments, made change, and provided receipts.
Receptionist
Advanced Women's Health
02.2021 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
Daycare Teacher
GiGi's Daycare
07.2020 - 11.2020
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Documented behavior, development, learning and meals of children to enable tracking history and maintain accurate records.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Created safe and nurturing learning environment for preschoolers
Gymnastics coach
Peoria Elite Gymnastics Academy
05.2017 - 07.2019
- Checked equipment monitored common areas to maintain neatness, organization and proper upkeep while always remaining vigilant on most important thing, safety
- Provided excellent service and attention to customers when speaking to them face-to- face or over phone
- Help students master new skills through one-on-one and group activities
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Developed relationships with clients to provide ongoing support and encouragement.
- Utilized various coaching models and techniques to maximize client success.
- Established clear benchmarks for performance and monitored individual and team progress.
Carhop Server
Sonic Drive In
03.2017 - 01.2019
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Answered guest questions and promoted all special products.
- Memorized orders and maintained 85% accuracy in high-traffic times
Education
High School Diploma -
Jo Byrns High School
Cedar Hill, TN05.2017
Skills
- Social Skills
- Complex Problem-Solving
- Analytical and Critical Thinking
- Effective Listening and Communication
- Efficient Data Entry
- Time Management Skills
- Payment Collection
- Reading Comprehension
- Guest Satisfaction
Hobbies
Chalk Drawing
Timeline
Dispatcher
Premium Food Delivery
11.2021 - Current
Receptionist
Advanced Women's Health
02.2021 - 05.2021
Food Delivery Driver
Premium Food Delivery
12.2020 - 11.2021
Daycare Teacher
GiGi's Daycare
07.2020 - 11.2020
Gymnastics coach
Peoria Elite Gymnastics Academy
05.2017 - 07.2019
Carhop Server
Sonic Drive In
03.2017 - 01.2019
High School Diploma -
Jo Byrns High School
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