Geneva Thomas

Owner / Furniture Refurbisher
Southern Roots Refurbishing — Norton, Va.

● Manage daily business operations, including customer service, sales, bookkeeping, and inventory

● Restore and refinish furniture through cleaning, sanding, priming, painting, staining, and decorative finishing

● Assist customers with furniture selections, custom finishes, and project estimates

● Track income and expenses, organize receipts, and maintain financial records

● Price furniture and décor to account for materials, labor, and business expenses

● Photograph merchandise and create Facebook listings to promote products and connect with customers

● Arrange furniture and seasonal displays in the store and antique booth

● Coordinate customer orders, payments, and pickup arrangements

• Assisted with planning and leading recreational activities, special events, and social programs for residents
• Encouraged resident participation by adapting activities to align with individual interests and abilities
• Streamlined admissions process by assisting with paperwork, organizing records, and coordinating new resident arrivals for smoother onboarding
• Communicated with residents and families, answered questions, and helped new residents feel welcome
• Collaborated with nursing staff and other departments to address resident needs and facilitate smooth transitions
• Assisted with activity schedules, attendance records, and administrative duties