Genevieve Alcantara Mora
GAINESVILLE,GA
Summary
Detail-oriented food service professional with experience in fast-paced environments. Supports kitchen operations and enforces food safety standards. Handles customer transactions efficiently while ensuring a clean workspace. Collaborates with team members to enhance service efficiency and deliver quality customer experiences.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Crew Member
McDonald’s
Sugar Hill, MI
11.2025 - Current
- Processed customer orders at register and drive-thru using POS systems to ensure efficient service.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Handled cash, card, and receipt transactions with careful attention.
- Delivered exceptional customer service, fostering a welcoming atmosphere for all guests.
- Served food promptly to meet customer expectations. for positive guest experiences.
- Supported McDonald's kitchen prep and assembled sandwiches following food safety standards.
- Stocked ingredients, cups, lids, and supplies for steady service.
- Communicated with team members to coordinate order timing and service flow.
- Cleaned dining areas, equipment, and workstations to maintain McDonald's sanitation standards.
Cashier
Popeyes Lousiana Kitchen
Lawrenceville, GA
10.2024 - 11.2025
- Handled cash, card, and mobile payments accurately during checkout
- Collected payments and provided accurate change.
- Greeted guests and processed orders at Popeyes Louisiana Kitchen register
- Packaged dine-in, takeout, and drive-thru orders for guests
- Communicated menu items, specials, and combo options clearly
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer questions and redirected concerns to management
- Refilled condiment stations and maintained front counter cleanliness
- Supported team members during rush periods and order pickups
- Stocked shelves with merchandise when needed.
Education
Bachelor - Culinary Arts
Lanier Technical College
Gainesville, GA 08.2026 - 10.2026
Collins Hill High School
Suwanee, GASkills
- Point of sale operation
- Cash handling
- Drive-thru operations
- Inventory stocking
- Food safety practices
- Cleaning
- Customer service
- Team communication
- Basic math
- Problem-solving
- Adaptable work hours
Languages
English
Professional
Spanish
Professional
Timeline
Bachelor - Culinary Arts
Lanier Technical College
08.2026 - 10.2026
Crew Member
McDonald’s
11.2025 - Current
Cashier
Popeyes Lousiana Kitchen
10.2024 - 11.2025
Collins Hill High School