A friendly, compassionate customer service driven professional with integrity and a strong work ethic. I am know for having a positive attitude and being a team player. My passion is to pursue a Flight attendant career with Southwest Airlines. I have 6 years of customer Service experience working as a server and a junior lifeguard.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Server
Romano Italian Restaurant
Seal Beach, California
11.2022 - Current
Monitored dining room for cleanliness and proper set-up at all times.
Delivered food orders promptly and courteously.
Checked food before serving it to customers
Politely and graciously greeted customers as they arrived at restaurant waiting to be seated.
Communicate with customers regarding their food and making sure they are comfortable and happy.
Always providing the best possible service and a unique experience to my customers so they will want to request sitting in my section their next visit.
Prepared drinks according to standard recipes.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Provided excellent customer service to ensure satisfaction.
Ensured that each guest was served courteously, quickly, and efficiently.
Follow health safety guidelines when preparing and serving food products.
Responded efficiently to guest inquiries and complaints in a professional manner.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Provide exceptional service to a high volume of daily customers.
Junior Lifeguard
Volunteer Work
Huntington Beach , California
06.2019 - 08.2021
Assisted with setting up events such as birthday parties and other special occasions at the facility's request.
Answered questions from patrons regarding facility policies, procedures, services.
Conducted water rescue drills for staff members to ensure proper training and preparedness.
Demonstrated good judgement when making decisions related to patron safety.
Recognized swimmers in need of assistance and acted quickly.
Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
Monitored weather conditions throughout shift and took necessary precautions if needed.
Utilized training, rescue techniques and proper equipment to aid distressed people.