Genevieve Evans
Bloomington,Indiana
Overview
3
3
years of professional experience
Work History
Shift Lead
Insomnia Cookies
Bloomington, IN
09.2023 - Current
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained aclean and organized work environment, ensuring safety standards were met consistently.
Event Staff
Live Nation
Indianapolis, IN
04.2023 - Current
- Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
- Assisted in successful execution of events by working with other team members to ensure safety and security of venue.
- Helped create memorable experiences by actively engaging with guests
- Assisted in post-event clean-up to ensure venue was ready for the next day
Concessionist/Kitchen Staff Member
Living Room Theaters
Indianapolis, IN
06.2021 - 12.2022
- Enhanced customer satisfaction by providing excellent service and maintaining clean concession stand area.
- Handled cash transactions accurately, balancing cash drawers at end of each shift without discrepancies.
- Prepared high-quality food items per established recipes, ensuring consistency across all orders.
- Worked efficiently under pressure, consistently meeting needs of customers during peak times and special events.
Education
Bachelor of Arts - Criminal Justice
Indiana University Bloomington
Bloomington, IN05.2025
Associate of Science - Psychology
Ivy Tech Community College of Indiana
Indianapolis, IN05.2023
High School Diploma -
Herron High School
Indianapolis05.2022
Skills
- Interpersonal Communication
- Computer Literacy
- Adaptability
- Problem Solving
- Event Security
- Conflict Resolution
- Organization
- Staff Training and Development
- Creativity and Innovation
- Customer Service
Timeline
Shift Lead
Insomnia Cookies
09.2023 - Current
Event Staff
Live Nation
04.2023 - Current
Concessionist/Kitchen Staff Member
Living Room Theaters
06.2021 - 12.2022
Bachelor of Arts - Criminal Justice
Indiana University Bloomington
Associate of Science - Psychology
Ivy Tech Community College of Indiana
High School Diploma -
Herron High School