Genevieve Fitzpatrick
Savannah,GA
Summary
Intending to reenter into logistics or administrative role. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Banquet Server / Bartender
JW Marriott
03.2026 - Current
- Served food and beverages to guests promptly, ensuring high standards of service and satisfaction.
- Responded to guest inquiries, delivering exceptional customer service that fostered positive guest relations.
- Configured banquet rooms to meet event specifications, enhancing guest experience through tailored arrangements and decor.
Server
Bubba Gumbo's
Tybee Island, GA
06.2023 - Current
- Provided excellent customer service in fast-paced dining environment.
- Provided quality customer service to boost customer satisfaction and retention in fast-paced, high-volume restaurant while maintaining positive attitude and composure in outdoor, often uncomfortable conditions
- Managed food and beverage orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely meal preparation.
Accounts Receivable Specialist
Evans Delivery Company
Peachtree City, GA
09.2022 - 05.2023
- Collaborate with Evans' Agents (Evans' business partner, also the billing party) to ensure that established billing requirements are being followed
- Proactively reach out to customers to resolve past due balances
- Tracked accounts with overdue balances to facilitate collection efforts.
- Resolved billing discrepancies between customers and agents, ensuring accurate account reconciliation
- Collaborated with agents and outside collection agencies to collect on delinquent payments, improving cash flow
- Maintain communication with the Cash Applications team for incomplete AR remittances
- Coordinate with the Credit Department to adjust credit limits or to place accounts on hold
- Implemented process improvements that eliminated recurring billing issues, enhancing overall billing accuracy
Bartender / Server
Funky Brunch Cafe
Savannah, GA
05.2017 - 08.2022
- Met customers' needs in fast-paced, upbeat atmosphere, contributing to positive dining experiences. Utilized multi-tasking skills to deliver high-quality customer service in quick turnover environment.
Office Manager
JIT Warehousing and Logistics
Savannah, GA
10.2017 - 08.2021
- Managed office staff, mentoring team members and resolving conflicts to foster a collaborative work environment
- Facilitated customer relations through effective email and phone communication, enhancing customer satisfaction
- Executed data entry and imported inventories into system to maintain accurate stock levels
- Inventory management, discrepancies and quality control with customers and Port authorities
- Managed dispatch logistics for efficient transportation, Georgia Port Authority container & local runs
- Bills of Lading for outbound shipments and exports
- 3PL Warehouse: Overages Shortages & Damages for break bulk shipments, driver paperwork management, batch picking, order facilitation, maximizing gross weights for Full Truck Load, arranging Less Than Load Shipments, Order management
Education
Associates - Business Administration
Georgia Military College
05-2009
Skills
- Point-of-sale operation
- Customer service
- Detail-oriented
- Time management
- Organizational skills
- Workflow management
- Adaptability under pressure
- Team collaboration
- Problem solving
- Communication skills
- Phone etiquette
- Conflict resolution
- Quality control
Timeline
Banquet Server / Bartender
JW Marriott
03.2026 - Current
Server
Bubba Gumbo's
06.2023 - Current
Accounts Receivable Specialist
Evans Delivery Company
09.2022 - 05.2023
Office Manager
JIT Warehousing and Logistics
10.2017 - 08.2021
Bartender / Server
Funky Brunch Cafe
05.2017 - 08.2022
Associates - Business Administration
Georgia Military College