Summary
Work History
Education
Skills
Timeline
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GENEVIEVE HODALI

Houston

Summary

Dedicated manager with a unique blend of experience in luxury retail industry and construction project management. I am seeking to find a company where I can leverage my multifaceted skills and knowledge, while simultaneously promoting the company and personal growth.

Work History

Client Advisor

TAG Heuer LVMH
2023 - Current
  • Contributed 700k+ in sales within the first 8 months at high performing location
  • Work diligently utilizing companies CRM system to meet and exceed goaled KPI's
  • Responsible for executing multiple daily store operating procedures
  • Cultivate strong relationships with high-end clientele, ensuring personalized exceptional service
  • Work closely with manager and team members to achieve store goals, contribute to a positive work environment, and share best practices.

Sales and Visuals Manager

Veronica Beard
2021 - 2022
  • Personally contributed half a million in sales within the first 6 months, assisting a new store location, achieving 1.3 million within its first year, averaging 40+% client retention rate
  • Performed all ASM duties pertaining to store operations, reporting and corporate communications
  • Implemented effective weekly visual merchandising strategies to enhance stores aesthetic appeal, improving customer engagement and increasing profits
  • Planned and executed monthly philanthropic collaborative events
  • Conducted ongoing training and coaching for sales team to enhance customer service skills and selling techniques.

Client Specialist

MCM Worldwide
2019 - 2020
  • Top sales producer in high volume location contributing over 400k within the first 6 months
  • Utilized outreach and sales strategies to increase revenue and maximize profitability
  • Maintained strong customer relationships, efficiently handling customer inquiries and concerns
  • Responsible for daily operating procedures and reporting.

Project Manager

Texas Woodwork Interiors
2017 - 2019
  • Analyzed and interpreted architectural drawings and specifications to develop project estimates within established parameters
  • Utilized iSqFt platform to generate new business opportunities
  • Awarded numerous multi million-dollar projects with top construction companies
  • Directed installation teams to ensure all materials and equipment were delivered efficiently
  • Conducted site visits to assess project scope and identify potential issues or challenges.

Business Manager

Nordstrom-Laura Mercier
2015 - 2016
  • Increased sales by 20% within the first 3 months, averaging $780,00 a year
  • On boarded, trained and coached new employees
  • Managed budgets, schedules, product orders, inventory, client lists, along with all other operational functions
  • Worked closely with account executive and management to execute business plans
  • Planned, coordinated and ran monthly major in-store and out-of-store promotional events
  • Trained new traveling freelance artists and conducted master artistry classes for private clients.

Beauty Specialist

Neiman Marcus-Lancome
2009 - 2014
  • Consistently achieved sales targets in a highly competitive environment
  • Worked efficiently with counter leader to achieve goals and execute in-store events
  • Built and maintained strong relationships with customers and fellow employees, fostering loyalty and repeat business
  • Provided freelance artistry service for clients with special events
  • Provided full service multi department service to clients.

Education

B.A Psychology -

University of Houston-Downtown
Houston, TX
2014

Skills

  • Sales Management
  • Customer Relationship Management
  • Event Coordination
  • Project Management
  • Project Estimation
  • Operations
  • CRM Systems
  • Microsoft Office

Timeline

Client Advisor

TAG Heuer LVMH
2023 - Current

Sales and Visuals Manager

Veronica Beard
2021 - 2022

Client Specialist

MCM Worldwide
2019 - 2020

Project Manager

Texas Woodwork Interiors
2017 - 2019

Business Manager

Nordstrom-Laura Mercier
2015 - 2016

Beauty Specialist

Neiman Marcus-Lancome
2009 - 2014

B.A Psychology -

University of Houston-Downtown

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GENEVIEVE HODALI