Hi, I’m
Genevieve Pipoly
Ballwin,MO
Summary
Results-driven esthetician with forward-thinking approach centered on company success and collaborative growth. Dynamic professional with a proven track record in guest services and sales, notably at Zumiez and running my own LLC, where I consistently exceeded sales quotas. Adept at building strong client relationships and maintaining superior attention to detail, I excel in optimizing operations and enhancing customer experiences through effective communication and problem-solving skills.
Overview
11
years of professional experience
Work History
Eggscellent Beauty LLC
Owner/Operator
12.2022 - 08.2024
Job overview
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and nurtured lasting customer relationships by maintaining a professional image and responding quickly to logistical and scheduling issues.
- Managed all day-to-day business operations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Northwest Ohio Pulmonary, Critical Care & Sleep
Scribe
05.2018 - 02.2022
Job overview
- Quickly learned medical software in order to organize, manage, review and edit note templates and patient documents
- Optimized complex patient schedules and doctors’ preferences for operational efficiency
- Buillt rapport with both doctors and patients in order to collect all required information for patient documents in an efficient and professional manner
- Multi-tasked between conversations with patients, instructions and requests from doctors and medical assistants, and resolving computer software issues with IT throughout the day
Zumiez
Sales Associate
01.2014 - 02.2016
Job overview
- Consistently exceeded monthly sales quotas, and was often ranked as one of the store’s top performers
- Actively listened to customers and offered exemplary service to help them make the best purchasing decisions, while also effectively upselling additional products
- Utilized artistic expertise in crafting skateboards for customers and enhancing store display design
Education
Douglas J Institute Ann Arbor, MI
License from Esthetician
01-2022
Bowling Green State UniversityBowling Green, Ohio, OH
Bachelor of Arts from Digital Arts
05-2020
University Overview
- Graduated with over 3.5 GPA
- Consistently on Dean’s List
- SACI Florence Italy (Spring 2018) Work displayed in two public galleries–the OnArt Gallery and Palazzo dei Cartelloni at the Studio Arts College International–where I presented and discussed my pieces
Skills
- Guest services expertise
- Sanitation maintenance
- Sales and upselling
- Outstanding client care
- Superior attention to detail
Timeline
Owner/Operator
Eggscellent Beauty LLC
12.2022 - 08.2024
Scribe
Northwest Ohio Pulmonary, Critical Care & Sleep
05.2018 - 02.2022
Sales Associate
Zumiez
01.2014 - 02.2016
Douglas J Institute
License from Esthetician
Bowling Green State University
Bachelor of Arts from Digital Arts