Summary
Overview
Work History
Education
Skills
Timeline
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Genie Giles

Valley,AL

Summary

Dynamic professional with a dedicated work ethic and exceptional customer service experience at G4 Screen Printing. Proven ability to enhance guest satisfaction through quality control and effective team collaboration. Recognized for streamlining processes, achieving productivity goals, and maintaining high standards in service and product quality. Adaptable and reliable team player committed to excellence.

Overview

9
9
years of professional experience

Work History

Server

Express Staffing
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Embroidery Manager

G4 Screen Printing
08.2016 - Current
  • Performed counting and inspection of products during sewing process.
  • Sewed or assembled fabric or hardware.
  • Implemented quality control measures to ensure consistent and flawless end-products for customers.
  • Streamlined order processing procedures, enabling faster turnaround times for customer orders while maintaining quality standards.
  • Oversaw maintenance of embroidery machines, scheduling regular check-ups and repairs to avoid downtime and increase machine longevity.
  • Met or exceeded monthly productivity goals and contributed significantly to department goals.
  • Provided exceptional customer service by addressing concerns promptly and professionally, resulting in increased client satisfaction rates.
  • Scrutinized production output and identified areas for improvement.

Education

High School Diploma -

Marana High School
Tucson

Skills

  • Dedicated work ethic
  • Exceptional customer service
  • Guest engagement
  • Quality control
  • Guest relations management
  • Food station setup
  • Team player
  • Reliable and responsible
  • Adaptable and flexible
  • Team leadership
  • High energy and stamina
  • Problem-solving

Timeline

Server

Express Staffing
08.2024 - Current

Embroidery Manager

G4 Screen Printing
08.2016 - Current

High School Diploma -

Marana High School

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Genie Giles