Genis Perez
Douglasville,GA
Summary
Driven Sewer Drain Technician with proven expertise in plumbing and drain cleaning, honed at Drain Kleen. Demonstrated ability to troubleshoot and resolve complex issues, leading to a significant reduction in emergency call-backs. Skilled in using both hand and power tools, with an excellent work ethic, ensuring high-quality service and customer satisfaction. All work conducted in New York Tri-State Area & all Five boroughs, Manhattan, Brooklyn, The Bronx, Queens and Staten Island.
Overview
3
3
years of professional experience
Work History
Sewer Drain Technician
Drain Kleen
02.2022 - Current
- Executed quality service on drains, toilets and manholes.
- Communicated with clients to decipher nature of reported issues.
- Collaborated with dispatch to convey any delays with travel or job completion.
- Obtained required replacement parts and correctly estimated repair costs.
- Performed troubleshooting for all types of commercial and residential plumbing.
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
- Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
- Filled out accurate logs and job reports after every service call and submitted for supervisor review.
- Visited residential and commercial customers to perform routine maintenance duties on main sewer lines, storm lines, and kitchen stacks.
- Cleaned and disinfected domestic basements and other areas flooded by sewer stoppages.
- experience with conducting camera inspections to prevent future emergencies, or to accurately determine the location, and cause, of any existing plumbing problem.
Helper
All County Sewer and Drains
04.2021 - 12.2021
- Followed supervisor instructions to complete tasks on time.
- Loaded and unloaded necessary equipment to prepare for the job at hand.
- Participated in training sessions to enhance skills and knowledge.
- Used equipment properly to avoid workplace hazards or injuries.
- Cleaned and straightened work areas to maximize productivity and safety, by placing drop cloths and plastic around current work area.
- Operated various hand and power tools to complete general tasks.
- Operated heavy machinery.
Education
No Degree - Criminal Justice
SUNY Buffalo State
Buffalo, NYHigh School Diploma -
Cardinal Hayes High School
Bronx Ny06.2016
Skills
- Excellent work ethic
- Plumbing knowledge
- Troubleshooting
- Drain Cleaning
- Results-Driven
- Hand and power tools
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sewer Drain Technician
Drain Kleen
02.2022 - Current
Helper
All County Sewer and Drains
04.2021 - 12.2021
No Degree - Criminal Justice
SUNY Buffalo State
High School Diploma -
Cardinal Hayes High School
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