Summary
Overview
Work History
Education
Skills
Timeline
Generic

Genisa J. Beasley

DETROIT

Summary

Dedicated professional with a strong work ethic, adaptability, and a passion for collaboration. Consistently delivers high-quality results in fast-paced environments. Excels at building positive relationships with colleagues and contributing to team success. Eager to leverage skills and experience to drive business growth and exceed organizational goals.

Overview

8
8
years of professional experience

Work History

Receptionist

Advanced Warren Dental
02.2022 - Current
  • Engage with insurance providers to verify and clarify coverage details.
  • Ensured accurate patient check-in with validated insurance information.
  • Handled telephone inquiries to ensure effective communication and support.
  • Documented patient details accurately.

Cashier

Cost Cut Beauty Supply
02.2017 - 02.2022
  • Managed customer transactions at checkout.
  • Managed payment collection efficiently.
  • Conducted inventory checks to maintain accurate stock levels.
  • Assisted customers with locating desired items.
  • Performed cash drawer audits at store open and close.

Customer Service Advocate

Quicken Loans
04.2019 - 03.2021

Ensured communication of evolving requirements through email and fax.

Engaged with vendors to enhance operational efficiencies.

Processed updates efficiently with attention to detail.

Created innovative AVMs to optimize client solutions.

Handled communications from vendors concerning service details.

Facilitated recruitment of third party vendors for appraisals and BPO completion.

Education

Associate - Medical Administration and billing

Dorsey College
Roseville, Michigan

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations

Timeline

Receptionist

Advanced Warren Dental
02.2022 - Current

Customer Service Advocate

Quicken Loans
04.2019 - 03.2021

Cashier

Cost Cut Beauty Supply
02.2017 - 02.2022

Associate - Medical Administration and billing

Dorsey College