Genisis Ruiz-Reyes
McDonald's
Haines City,FL
2
years of professional experience
Early-career crew member with strong customer service, time management, and multitasking skills. Delivers accurate orders, friendly service, and smooth support during busy shifts.
Reliable crew member with experience in front counter, drive-thru, and kitchen support. Skilled in POS operation, order accuracy, and sanitation. Known for teamwork, adaptability, and staying organized during peak periods.
Adaptable and dependable crew member with a background in fast-food service. Strong attention to detail, communication, and customer interaction skills. Committed to efficient service, clean workspaces, and a positive customer experience.
Work History
Crew Member
1 Year- Greeted customers and processed orders accurately at front counter and drive-thru.
- Operated POS system to enter orders, handle payments, and confirm customer selections.
- Prepared menu items following McDonald's food safety, quality, and portioning standards.
- Maintained clean dining, kitchen, and service areas to support sanitary operations.
- Collaborated with team members to deliver fast, consistent service during peak periods.
- Restocked ingredients, packaging, and supplies to keep workstations ready for service.
- Adapted quickly to changing shift needs, supporting cashier, kitchen, and drive-thru duties.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
10 Months- Operated POS system to enter orders, handle payments, and confirm customer selections.
- Collaborated with team members to complete orders.
- Worked well with the management teammates and accepted coaching from management team.
- Followed sanitation procedures for equipment, surfaces, and food-handling tasks.
- Worked often around children, well enjoyed by parents and families due to patience and calm demeanor
Education
Bachelor of Creative Writing - Creative Writing
Skills
Point of sale operation
Order processing
Customer service
Attention to detail
Multitasking and organization
Time management
Adaptability to shifts
Teamwork and collaboration
Problem-solving
Workplace reliability
Interactive communication skills
Client interaction
Timeline
Crew Member
McDonald's
01.2023 - 01.2024Read More
Crew Member
Skate Station Funworks
03.2022 - 01.2023Read More
Full Sail University
Bachelor of Creative Writing from Creative Writing
Read More