Gennaro Lanzetta
Unemployed
Winchester,VA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Crew Member
Tacobell
Winchester , Virgn
04.2023 - 08.2023
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared products following restaurant, health, and safety standards and procedures.
Crew Member
Bojangles
Winchester, VA
05.2022 - 04.2023
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Stocked shelves to organize aisles in assigned department.
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Millbrook High School
Winchester, VA 08.2020 - Current
Skills
Cash Handling
Menu memorization
Verbal and written communication
Point-of-sale transactions
Beverage preparation
Customer engagement
Stocking and replenishing
Cash register operation
Cleaning and organization
Timeline
Crew Member
Tacobell
04.2023 - 08.2023
Crew Member
Bojangles
05.2022 - 04.2023
Millbrook High School
08.2020 - Current