Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gentiana Gjuzi

New York,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Receptionist

Excel Hair Salon
New York, NY
03.2025 - 06.2025

Customer Service Representative

Trax NYC
New York, NY
06.2024 - 02.2025

Supervisor

Assist Digital
Tirana, Albania
07.2019 - 02.2024
  • Managed team of 120 employees, ensuring high protocols and regulations.

Back Office Executive

Assist Digital
Tirana, Albania
02.2018 - 07.2019

Customer Service Representative

Assist Digital
Tirana, Albania
09.2017 - 02.2019

Customer Service Representative

Albacall
Tirana, Albania
09.2015 - 08.2017

Education

BBA -

Albanian University
Albania
06-2014

Skills

  • Customer service
  • Appointment scheduling
  • Office administration
  • Inventory management
  • Database management
  • Problem solving
  • Team building
  • Conflict resolution
  • Effective communication
  • Time management
  • Document management
  • Vendor coordination
  • Client relations
  • Report generation
  • Maintenance & repair
  • Friendly, positive attitude
  • Interpersonal communication
  • Microsoft office
  • Microsoft Word
  • Self-Directed
  • Data entry
  • Collaboration
  • Active listening
  • Google drive
  • Task prioritization
  • Teamwork and collaboration
  • Excellent communication
  • Research
  • Analytical and critical thinking
  • Training & Development

Languages

English
Full Professional
Italian
Full Professional
Spanish
Professional
German
Professional
Turkish
Limited
Albanian
Native/ Bilingual

Timeline

Receptionist

Excel Hair Salon
03.2025 - 06.2025

Customer Service Representative

Trax NYC
06.2024 - 02.2025

Supervisor

Assist Digital
07.2019 - 02.2024

Back Office Executive

Assist Digital
02.2018 - 07.2019

Customer Service Representative

Assist Digital
09.2017 - 02.2019

Customer Service Representative

Albacall
09.2015 - 08.2017

BBA -

Albanian University
Gentiana Gjuzi