Jordan Brooks
Indianapolis,IN
Summary
Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Energetic and results-oriented with passion for developing long-term relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Barret & Stokely (Canal Square)
04.2023 - Current
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
Leasing Consultant
Village Promenade
03.2022 - 06.2022
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Sales Associate
Foot Locker
08.2020 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sales Intern
Kelly Automotive Group BMW Of Fort Wayne
06.2020 - 08.2020
- Managed customer expectations and helped navigate sales processes.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Participated in sales meetings and presentations to gain knowledge and insight.
- Analyzed customer feedback and identified areas for improvement.
Education
Bachelor of Science - Business Administration
Ball State University
Muncie, IN05.2022
Skills
- Tenant Relations
- Business Processes and Procedures
- Self-Discipline
- Communication
- Confidence
- Product and Service Knowledge
- Problem-Solving Strengths
- Active Listening
- Product Presentation
- Sales Pitching
- Effective Customer Communication
- Building Client Relationships
Timeline
Leasing Consultant
Barret & Stokely (Canal Square)
04.2023 - Current
Leasing Consultant
Village Promenade
03.2022 - 06.2022
Sales Associate
Foot Locker
08.2020 - 07.2021
Sales Intern
Kelly Automotive Group BMW Of Fort Wayne
06.2020 - 08.2020
Bachelor of Science - Business Administration
Ball State University
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