Geoffrey Kade
Kingsport,TN
Summary
Proactive and goal-oriented leader with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Operations Manager
Smyth County Community Hospital
05.2022 - Current
- Manage daily operations of a forty-four-bed acute care facility, thirteen bed Emergency Department, and ancillary services
- Demonstrated strategic performance in achieving the organization’s fiscal and management action plan objectives
- Key collaboration in implementation of Hybrid Nursing Facility Orientation Program
- Effectively implemented Patient Experience Initiatives enhancing the overall healthcare experience resulting in a 5-star patient care rating from CMS
- Initiated Daily iRounds and Bed-side Shift report schedule with mid-level management resulting in a consistent ranking of 90th percentile CAHPS score
- Advanced understanding of health care resources including state, federal, and third-party payment structure
- Exhibited transformational leadership in the development of marketing and employee engagement programs
- Perform daily safety huddles and Administrator on Call duties with relevant Administration, Directors, and Hospital Managers
- Oversight of Hospital and Skilled Nursing Facility Volunteer & Auxiliary Services and Ballad Health’s Peer Help Program initiative.
Inpatient Rehabilitation Program Coordinator
Smyth County Community Hospital
06.2019 - 05.2022
- Directed daily operations of a fourteen bed Acute Inpatient Rehabilitation (IPR) Unit
- Engagement in the annual IPR budgeting and financial allocation process
- Formulated a demonstrated Inpatient Rehabilitation Marketing Plan to increase the overall gross marginal revenue by 45%
- Demonstrated ability to effectively manage and oversee schedules with various employment statuses regarding nursing, therapy, and PRN staff/hours in multiple settings to aid in productivity objectives
- Daily completion of patient record transmissions in compliance with Centers for Medicare & Medicaid Services (CMS)
- Demonstrated collaboration with EPIC in the implementation of an Inpatient Rehabilitation Module.
Lead Speech Language Pathologist
Smyth County Community Hospital
06.2017 - 06.2019
- Experience working with individuals for the evaluation and treatment of cognitive communication disorders, Dysphagia, and Head and Neck Cancer in multiple settings (i.e., acute, Inpatient Rehab, Outpatient)
- Demonstrated ability to educate, demonstrate, and teach individuals requiring an Augmentative and Alternative Communication (AAC) device on functionality and use
- Effectively utilize FIM (Functional Independence Measure)/QI (Quality Indicator scores) in accordance with a patient’s functional status throughout rehabilitation
- Successful formulation/implementation of Daily Improvement Board.
Education
Master of Business Administration -
Milligan University
Elizabethton, TN12.2021
Master of Science: Speech Language Pathology -
East Tennessee State University
Johnson City, TN05.2017
Pre-Requisite Courses, Major: Communicative Sciences Disorders -
Radford University
Radford, VA05.2015
Bachelor of Science, Major: Human Development -
Virginia Polytechnic Institute and State University
Blacksburg, VA05.2013
Skills
Problem-Solving
Team Leadership
Operations Management
Customer Service
Decision-Making
Operational Efficiency
Planning and Implementation
Staff Management
Strategic Planning
Workflow Optimization
Relevant Completions
- ETSU Health Professional Leadership Academy, 05/01/24
- VHHA-IHI Open School Quality & Patient Safety Certificate Program, 02/01/23
- Operational Excellence Streamline Event (Ballad Health) Problem Solving, 12/01/22
- Leadership Academy (Ballad Health), 10/01/19
- Value Analysis Streamline Event (Ballad Health), 01/01/19
Awards
- Forty Under 40 Award Recipient, 10/01/23
- The Compass Award “Acts of Service”, 11/01/22
Extracurricular Activities
Active Member, Smyth County Rotary Club, 10/01/23-Present
Volunteer, Smyth County Community Hospital “Halloween Madness”, 10/01/23
Volunteer, Assisted Living Community Fair “Older Adult’s Day”, 05/01/24, 05/01/23, 05/01/22
Volunteer, Smyth County Community Hospital “Trunk or Treat”, 10/01/19
Volunteer, Smyth County Community Hospital “Christmas to Remember”, 12/01/18 Active Member,
American Speech Language Hearing Association, 08/01/15-Present
Timeline
Operations Manager
Smyth County Community Hospital
05.2022 - Current
Inpatient Rehabilitation Program Coordinator
Smyth County Community Hospital
06.2019 - 05.2022
Lead Speech Language Pathologist
Smyth County Community Hospital
06.2017 - 06.2019
Master of Business Administration -
Milligan University
Master of Science: Speech Language Pathology -
East Tennessee State University
Pre-Requisite Courses, Major: Communicative Sciences Disorders -
Radford University
Bachelor of Science, Major: Human Development -
Virginia Polytechnic Institute and State University
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