Geonna Wilson
Jacksonville,FL
Summary
Detail-oriented Home Health Aide with 4 years of experience in providing compassionate care and support to clients in various settings. Proven ability to lead teams and manage operations effectively, as demonstrated in a managerial role at Dollar General. Certified in Loading , Packaging and Manual Forklift Observed Production in Picking from Warehouse Careers. Bilingual in Spanish, enhancing communication with diverse population Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
6
6
years of professional experience
1
1
Certification
Work History
Home Health Aide
Cornerstone Caregiving
Jacksonville, FL
03.2023 - 01.2025
- Feed client
- Take Client outside
- Change Client Clothes
- Compassion
- Feed client
Cashier/Customer Service
Circle K
Jacksonville, FL
02.2023 - 10.2024
- Performed daily cleaning tasks such as sweeping, mopping, dusting, and vacuuming to maintain cleanliness and hygiene standards
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Customer Service Representative
Concentrix
Jacksonville, FL
06.2021 - 03.2024
- Convince members to receive their medication in the mail.
- Take members Payment Method
- Handle all inbound and outbound calls
Manager
Dollar General
Jacksonville, FL
11.2022 - 04.2023
- Led a team of XX employees, providing guidance and support to ensure efficient operations
- Led organizational change management initiatives for multiple clients, ensuring smooth transitions and minimal disruption to business operations
- Ensured proper disposal of waste and trash in accordance with company policies
Receptionist for Dentistry
Heartland Dental Care
Jacksonville, FL
08.2021 - 02.2022
- Managed patient scheduling, optimizing appointment flow and reducing wait times.
- Handled patient inquiries, providing accurate information and enhancing customer satisfaction.
- Coordinated with dental professionals to ensure seamless communication and efficient operations.
- Maintained organized filing system for patient records, ensuring compliance with privacy regulations.
Warehouse Associate
Venus
Jacksonville, FL
08.2021 - 02.2022
- Picked items and placed in boxes
- Scanned boxes and sorted into designated area
- Created boxes for shipment
Warehouse Associate (Shipping/Receiving)
Amazon
Jacksonville, FL
06.2020 - 03.2021
- Load trucks
- Unload trucks
- Scan items into cages
- Forklift manual stacked boxes to loading dock
Package Handler/Sorter
Coach Distribution
Jacksonville, FL
09.2018 - 03.2019
- Packaging
- Sorting
- Scanning items into boxes
- Creating Boxes
Education
Associates Degree in Law - Law
Bryant And Stratton College
Getzville, NY06.2025
High school Diploma - Cosmetology
Frank H. Peterson Academies
05.2018
Skills
- Microsoft PowerPoint
- Microsoft Outlook
- Organizational skills
- Identity & access management
- Computer literacy
- POS systems
- Mobile devices
- Microsoft Word
- Computer operation
- Computer skills
Certification
- Home Health Aide Present
- First Aid Certification
- Home Health Aid May 2022 to June 2028
- 1. Bathe the client.
- 2. Connect with client.
- 3. Take medicine as needed.
- 4. Clean Client.
- 5. Feed client.
- CNA April 2028
- CNA August 2018 to January 2019
- Food Handler Certification
- BLS Certification
- ServSafe
- CPR Certification
- Certified Home Health Aide
- Driver's License
Languages
Spanish
Bilingual
Timeline
Home Health Aide
Cornerstone Caregiving
03.2023 - 01.2025
Cashier/Customer Service
Circle K
02.2023 - 10.2024
Manager
Dollar General
11.2022 - 04.2023
Receptionist for Dentistry
Heartland Dental Care
08.2021 - 02.2022
Warehouse Associate
Venus
08.2021 - 02.2022
Customer Service Representative
Concentrix
06.2021 - 03.2024
Warehouse Associate (Shipping/Receiving)
Amazon
06.2020 - 03.2021
Package Handler/Sorter
Coach Distribution
09.2018 - 03.2019
High school Diploma - Cosmetology
Frank H. Peterson Academies
Associates Degree in Law - Law
Bryant And Stratton College