Summary
Overview
Work History
Education
Skills
Languages
Timeline
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George Arce

South Lake Tahoe,CA

Summary

Dependable worker, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.

Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.

Overview

2
2
years of professional experience

Work History

Food Runner

The Chart House
05.2023 - Current
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.

Salad Maker

The Chart House
05.2023 - Current
  • Improved customer satisfaction by consistently providing fresh and high-quality salads.
  • Enhanced salad presentation with attention to detail and creative arrangements.
  • Streamlined the salad-making process for increased efficiency and reduced wait times.
  • Reduced food waste by utilizing proper portion control techniques and monitoring inventory levels.
  • Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.
  • Assisted in menu development, incorporating seasonal ingredients for diverse salad options.

Food Runner

Stateline Brewery
08.2022 - 05.2023
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Cleaned and sanitized food preparation and serving areas.
  • Greeted customers and provided outstanding customer service.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.

Host

Stateline Brewery & Restaurant Lake Tahoe
08.2022 - 05.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.

Education

High School Diploma -

South Lake High School, CA
South Lake Tahoe, CA
06.2023

Skills

  • Table Bussing
  • Supply Restocking
  • Quick Learner
  • Training and Mentoring
  • Cleaning and Sanitizing
  • Positive Attitude
  • Greeting Guests
  • Food Presentation
  • Organizational Skills

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Food Runner

The Chart House
05.2023 - Current

Salad Maker

The Chart House
05.2023 - Current

Food Runner

Stateline Brewery
08.2022 - 05.2023

Host

Stateline Brewery & Restaurant Lake Tahoe
08.2022 - 05.2023

High School Diploma -

South Lake High School, CA

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George Arce