George Charalambous
Holiday,FL
Summary
Dynamic Business Assistant with proven expertise at Hidden Creek Premier Dentistry, excelling in patient scheduling and insurance claims processing. Recognized for enhancing customer satisfaction through exceptional service and meticulous dental record management. Strong team collaborator with a keen attention to detail, ensuring seamless operations and compliance in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Business Assistant
Hidden Creek Premier Dentistry
Palm Harbor , FL
07.2024 - Current
- Managed patient scheduling and appointment reminders for optimal office flow.
- Assisted in processing patient insurance claims and verifying coverage details.
- Handled patient inquiries and provided exceptional customer service at the front desk.
- Organized dental records and maintained accurate patient files for compliance.
- Collaborated with dental staff to ensure a seamless patient experience during visits.
- Maintained customer database by entering and updating contact information.
- Organized and maintained company files and records, ensuring accuracy and confidentiality.
- Answered incoming calls from customers in a professional manner to address inquiries or complaints.
Education
Associate of Arts - Digital Media
St. Petersburg College
Clearwater, FL05-2024
High School Diploma -
Gulf High School
New Port Richey05-2012
Greek Language Degree - Greek Language
Ballordas Hellenic School
Rocky River, OH06-2007
Skills
- Patient scheduling
- Insurance claims processing
- Dental record management
- Customer database maintenance
- Payroll processing
- Customer relationship management
- Front desk operations
- Team collaboration
- Problem solving
- Attention to detail
- Call reception
- Bank deposits
- Teamwork
- Team building
- Relationship building
- Issue research
Languages
Greek
Native/ Bilingual
Timeline
Business Assistant
Hidden Creek Premier Dentistry
07.2024 - Current
Associate of Arts - Digital Media
St. Petersburg College
High School Diploma -
Gulf High School
Greek Language Degree - Greek Language
Ballordas Hellenic School
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