George Crawford
Newton Grove,NC
Summary
Results-driven and detail-oriented Data Analyst with 2+ years experience in statistical analysis, data entry, and data manipulation. Bringing direct experience with the approval, purchase, and reconciliation for a number of mission critical items in the Public Health sector. Skilled in the collection, interpretation, and reporting of large datasets. Strong written and verbal communication skills. Proven ability to solve problems, meet deadlines, and collaborate effectively in cross-functional teams.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Program Coordinator III
Office Of The Chief Medical Examiner Raleigh
Raleigh, NC
06.2023 - Current
- Developed and implemented a comprehensive administrative support system, enhancing inter-departmental coordination with real-time data updates
- Collaborated with county administrations to streamline agreements and contracts between entities
- Managed tax and accounting information for multiple vendors and transporters, overseeing the review, logging, and preparation of checks for deposit
- Cross-trained in the approval, purchase, and reconciliation of mission critical items in the Public Health Sector from multiple vendors. (Fisher, VWR, Krackeler. etc.)
- Reviewed, modified, and submitted contracts and agreements between various organizations
- Organized corporate travel arrangements, including air and ground transportation and hotel accommodations.
Connectivity Specialist
Wyze Labs
Raleigh, NC
08.2022 - 03.2023
- Collaborated with the product development team to design and implement connectivity solutions for a range of smart home devices and services.
- Stayed up-to-date with the latest networking protocols and standards relevant to IoT devices and ensured compliance with industry best practices. This involved working with Wi-Fi, Bluetooth, and other wireless protocols and implementing security measures to protect user data.
- Investigated connectivity-related issues reported by customers or identified during testing. Performed troubleshooting for network connectivity problems, identified root causes, and provided effective solutions or workarounds to address them.
- Collaborated with cross-functional teams, such as hardware engineers, software developers, and quality assurance teams, to ensure seamless integration of connectivity features throughout the product development lifecycle.
Video Support Specialist
HALO
Raleigh, NC
06.2022 - 08.2022
- Provided technical support via various channels such as phone, email, live chat, or video telecommunication. Assisted customers in troubleshooting issues related to several products, services, and applications
- Diagnosed and provided troubleshooting for issues reported by customers. Guided customers through step-by-step troubleshooting processes to identify the root cause of problems and provide effective solutions or workarounds
- Guided customers on app installation, account management, camera settings, video playback, and any additional features or integrations
- Created and maintained user guides, FAQs, and knowledge base articles related to products and services
- Gathered customer feedback and identified trends or recurring issues. Collaborated with the product team to provide insights and suggestions for product enhancements or new features based on customer needs and pain points.
Education
Bachelor of Science - Computer Science
University of North Carolina At Wilmington
Wilmington, NC12.2021
Skills
- Accounts Payable
- Data Analysis and Visualization
- Problem Solving and Critical Thinking
- Information Classification
- Written and Verbal Communication
- Data Entry
- Project Management
- Meticulous Attention to Detail
- Vendor Relationship Management
- Procurement
Certification
- Foundational Data Analytics Certificate - Google Career Certificates
Timeline
Program Coordinator III
Office Of The Chief Medical Examiner Raleigh
06.2023 - Current
Connectivity Specialist
Wyze Labs
08.2022 - 03.2023
Video Support Specialist
HALO
06.2022 - 08.2022
Bachelor of Science - Computer Science
University of North Carolina At Wilmington
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