George Damian
Wrangell,AK
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
15
15
years of professional experience
Work History
Production Worker
Pacific Seafood Group
09.2016 - Current
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Documented production information via daily system logs and discussed issues with management
- Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations
- Used hand trucks and forklifts to load, unload and transport items
- Weighed and measured items to prevent waste and meet quality standards
- Used equipment properly to avoid workplace hazards or injuries.
Information Technology Technician (Non-Perm)
State Of Alaska
02.2015 - 09.2015
- Conducted daily system monitoring, verifying security, integrity and availability of hardware, server resources, applications and key processes
- Managed system-wide operating system and software deployments as well as related software upgrade problems
- Investigated and corrected problems with printers, copiers and other peripheral devices
- Set up hardware and software in optimal configurations to meet network performance requirements.
IT Technician
Kappler Computer
04.2009 - 06.2012
- Patiently walked individuals through basic troubleshooting tasks
- Imaged and prepared new computers for integration into company networks and systems
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more
- Recovered critical information from data back ups to restore functionality
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff
- Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed
- Linked computers to network and peripheral equipment
- Set up and maintained user accounts and client access
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Vehicle Mechanic
Gastineu Guiding
09.2012 - 09.2015
- Worked on starting systems and electrical systems such as wiring harnesses, lights, batteries and communication systems.
- Diagnosed engine, suspension, brake, transmission and other vehicle issues using extensive training and diagnostic equipment.
- Ordered parts and supplies from suppliers when bench stock levels dropped below threshold or when broken parts required replacement.
- Repaired broken or damaged wheels, brakes, suspension and other undercarriage issues in high-stress environments and with minimal tools.
Education
High School Diploma -
Juneau Douglas High School
Juneau, AK05.2007
Skills
- Network Hardware and Software Maintenance
- Security Protocols
- Component Replacements
- Hardware and Software Configuration
- LAN Protocols
- Installation Point Access
- Training Junior Team Members
- Reading Comprehension
- Data Connectivity
- Software Updates
- Troubleshooting Network Issues
- Resolve Technical Problems
- Hardware and Software Repair
- Employee Computer Support
- Microsoft Windows and Office
Timeline
Production Worker
Pacific Seafood Group
09.2016 - Current
Information Technology Technician (Non-Perm)
State Of Alaska
02.2015 - 09.2015
Vehicle Mechanic
Gastineu Guiding
09.2012 - 09.2015
IT Technician
Kappler Computer
04.2009 - 06.2012
High School Diploma -
Juneau Douglas High School
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