George Dooney
Chico,CA
Summary
Proven Parts Manager with a track record of enhancing inventory accuracy and customer satisfaction at Wittmeier Chevrolet. Expert in inventory management and customer service, demonstrated by streamlining processes and fostering strong client relations. Achieved significant improvements in efficiency and product quality, showcasing problem-solving skills and a commitment to excellence.
Overview
37
37
years of professional experience
Work History
Parts Manager
Wittmeier Chevrolet
02.1992 - 09.2024
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
Parts Counter Person Shop Counter
King Chevrolet
01.1988 - 02.1992
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
Education
High School Diploma -
Chico High School
Chico, CA05.1983
Skills
Invoice Processing
Customer Service
Inventory Management
Ordering parts
Problem-Solving
Client Relations
Timeline
Parts Manager
Wittmeier Chevrolet
02.1992 - 09.2024
Parts Counter Person Shop Counter
King Chevrolet
01.1988 - 02.1992
High School Diploma -
Chico High School
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